BMW of Delray Beach - Service Center

Andrew, my service advisor did a fantastic job of getting my car done the same day since he knew I am a Snowbird wasn't going to be here for very long. Very friendly service beautiful facility. my car done the same day since he knew I am a Snowbird wasn't going to be here for very long. Very friendly service beautiful facility. More

Paid extra for 3 additional warranty packages, took my car in for service and it took all day for my Service advisor to call and tell me the parts are not covered. I have the appearance package, ultimate car in for service and it took all day for my Service advisor to call and tell me the parts are not covered. I have the appearance package, ultimate car care and dent protection, but my rim is not covered??? I went and picked up my car with no one contacting me to try and assist. I am now dealing with BMW direct. Aweful Service department! I need to drive out to More

I brought my car in for an oil change and had to wait 2 hours I thought that ‘was a little long hours I thought that ‘was a little long More

great service, car ready on time, service writer was knowledgeable and friendly.. Good service and clean dealership knowledgeable and friendly.. Good service and clean dealership More

Very efficient process. Friendly greeting, no wait to see service advisor, accurate estimate of time for warranty repairs/ service. Car was washed and ready for pickup wi Friendly greeting, no wait to see service advisor, accurate estimate of time for warranty repairs/ service. Car was washed and ready for pickup with a reminder call from advisor exactly as quoted. In the meantime, had an opportunity to meet with a salesperson to discuss my interest in my next vehicle as this lease is winding to an end. Very friendly and informative salesperson. Overall, very impressed with my first time at this dealership! More

Everything was fine until the pickup process. .. They don't have a solid process for a customer showing up when their advisor has left for the day. A lot of waiting around while nobody w .. They don't have a solid process for a customer showing up when their advisor has left for the day. A lot of waiting around while nobody was paying attention that I was just "waiting around..." Within the intake area, there was a lot of foul language and joking around, while a customer was just "standing around..." Draw your own conclusion - They're better than that. More

I highly recommend BMW of Delray. All of the sales staff associates provide excellent service and advice, during the purchasing process, etc. Everyone goes above and beyond to keep c All of the sales staff associates provide excellent service and advice, during the purchasing process, etc. Everyone goes above and beyond to keep clients informed - every step of the way, both with vehicle orders and delivery. The Service Department is excellent, always prompt, and informative, with regard to maintenance and/or repairs. BMW of Delay is an awesome dealership!!! Great coffee, too! :) More

Jon the Service Manager was great to work with and I was able to have my car repaired quickly. Keith the Service Advisor and Donnie were very helpful and the entire experience was painless. I'll definitely able to have my car repaired quickly. Keith the Service Advisor and Donnie were very helpful and the entire experience was painless. I'll definitely go back to Delray for service in the future. More

I was very happy until I tried to complete this survey which was a pain which was a pain More

Mr.Gackowski was very professional and every aspects and he made me feel so good and respectfully. he made me feel so good and respectfully. More