BMW of Delray Beach - Service Center

It is difficult to reach service department by phone. You must make appt online, but if you request loaner vehicle, you must call, bit ypu never get through You must make appt online, but if you request loaner vehicle, you must call, bit ypu never get through More

Great experience Service was quick and easy. More important arrival and check in was fast. More important arrival and check in was fast. More

Performed authorized warranty repair. Corporate telephone-tree maze thwarted time-efficient communication with customer service. Apparently uneditable computerized record-keeping prevente Corporate telephone-tree maze thwarted time-efficient communication with customer service. Apparently uneditable computerized record-keeping prevented accurate information exchange. Under-delivered result justified by over-booked website-based scheduling. Experienced as a generally unfavorable interaction with a blame-shifting culture. More

I’ve been pleased with the service department. The work is done promptly and properly. The work is done promptly and properly. More

Steven Itkin was very helpful. Kept us informed about the service. I will ask to work with him again. Kept us informed about the service. I will ask to work with him again. More

Poor communication and they go back on their word. I have a problem with my radio and they said they would switch out the amp but instead just tried to be lazy and reset the radio. They gave me back m I have a problem with my radio and they said they would switch out the amp but instead just tried to be lazy and reset the radio. They gave me back my car and the radio still doesn’t work. On top of that I got a call 3 days later to come pick up my car. This after I already got it. Smh. More

BMW of Delray always provides timely and professional service with great attitude! They go above an beyond to ensure customer satisfaction. service with great attitude! They go above an beyond to ensure customer satisfaction. More

Service is always fast and efficient. Staff is always pleasant and accommodating. Great service department Staff is always pleasant and accommodating. Great service department More

As usual, convenient in and out with great service at the Delray location. Thanks, Andrew for taking care of our routine service and a few other issues we had pop up since our last visit. Love the video walk Delray location. Thanks, Andrew for taking care of our routine service and a few other issues we had pop up since our last visit. Love the video walk-around that the tech sends upon completion that details what they've found and what services may be recommended for your next visit. More

Sales and trade in department dishonest and dreadful. Service is good and I like my service advisor. Service is good and I like my service advisor. More