Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Delray Beach - Service Center

Delray Beach, FL

4.7
547 Reviews

547 Reviews of BMW of Delray Beach - Service Center

Sort by
March 13, 2023

I’ve been pleased with the service department. The work is done promptly and properly. More

by rleland49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Report | Print
Mar 17, 2023 -

BMW of Delray Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 12, 2023

Steven Itkin was very helpful. Kept us informed about the service. I will ask to work with him again. More

by garbles.corkers0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Itkin
Report | Print
Mar 14, 2023 -

BMW of Delray Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 11, 2023

Poor communication and they go back on their word. I have a problem with my radio and they said they would switch out the amp but instead just tried to be lazy and reset the radio. They gave me back m More

by zlife55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michal
Report | Print
Mar 14, 2023 -

BMW of Delray Beach responded

Hi, we are deeply disappointed by your experience at BMW of Delray Beach. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 491-2329 -- we hope to hear from you soon.

March 10, 2023

BMW of Delray always provides timely and professional service with great attitude! They go above an beyond to ensure customer satisfaction. More

by tony.egizi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Devan and Dave Bennett
Report | Print
Mar 13, 2023 -

BMW of Delray Beach responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 10, 2023

Service is always fast and efficient. Staff is always pleasant and accommodating. Great service department More

by abpie60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atte
Report | Print
Mar 14, 2023 -

BMW of Delray Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 07, 2023

As usual, convenient in and out with great service at the Delray location. Thanks, Andrew for taking care of our routine service and a few other issues we had pop up since our last visit. Love the video walk More

by Allen A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Mar 11, 2023 -

BMW of Delray Beach responded

Hi Allen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 05, 2023

Sales and trade in department dishonest and dreadful. Service is good and I like my service advisor. More

by janetfinkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot
Report | Print
Mar 07, 2023 -

BMW of Delray Beach responded

Hi Janet, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 491-2329 to discuss what we can do to help.

March 03, 2023

All the people I came in contact with were helpful and professional. My experience was satisfactory. More

by mwhill111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Mar 07, 2023 -

BMW of Delray Beach responded

Hello, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 01, 2023

My service advisor Nelson is outstanding! Knowledgeable, efficient and provides the best customer service experience possible. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Mahon
Report | Print
Mar 06, 2023 -

BMW of Delray Beach responded

Hi Wendy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Steven Itkin did a great job getting the service done on my car. I would highly recommend working with him for BMW repair needs. More

by sel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Itkin
Report | Print
Feb 26, 2023 -

BMW of Delray Beach responded

Hi, we're happy you found Steven to be so supportive during your experience here at BMW of Delray Beach. If you need more help, our team is available to talk -- safe travels!

1
...
22
23
24
...
55