BMW of Delray Beach - Service Center

Mr. Helms is an upright professional. I return to him and BMW Delray because of like, trust and respect. That place operates like a well oiled performance machine! BMW Delray because of like, trust and respect. That place operates like a well oiled performance machine! More

Steven Ikin and Joanna in service at this location are the best, they went above and beyond for me. I also purchased the car from them which was a great experience as well. I'll only buy my cars with the the best, they went above and beyond for me. I also purchased the car from them which was a great experience as well. I'll only buy my cars with them and schedule service with Steven and Joanna More

Keith was professional and knowledgeable. Everyone was pleasant and helpful. Dealership and bathroom was clean. Was able to complete my brake fluid and had my car washed within 2 hours. Everyone was pleasant and helpful. Dealership and bathroom was clean. Was able to complete my brake fluid and had my car washed within 2 hours. Amazing Group More

The dealership was terrific. The checkin was easy and prompt. The staff were friendly and knowledgeable. One of the things I liked the most was that they genuinely cared and work The checkin was easy and prompt. The staff were friendly and knowledgeable. One of the things I liked the most was that they genuinely cared and worked to make the clients comfortable and satisfied. Overall it was an excellent experience which I would recommend to anyone. More

I drive past 2 other dealerships for service in Delray because of the quality of service and for professionalism of David Helms. because of the quality of service and for professionalism of David Helms. More

Keith has always been available and thorough in explanations. Great service experiences with BMW of Delray…thank you. explanations. Great service experiences with BMW of Delray…thank you. More

Friendly and efficient service by Andrew. He told me an approximate time frame for my service and updated me when my car was almost ready. Very welcoming and helpful. He told me an approximate time frame for my service and updated me when my car was almost ready. Very welcoming and helpful. More

It is difficult to reach service department by phone. You must make appt online, but if you request loaner vehicle, you must call, bit ypu never get through You must make appt online, but if you request loaner vehicle, you must call, bit ypu never get through More

Great experience Service was quick and easy. More important arrival and check in was fast. More important arrival and check in was fast. More

Performed authorized warranty repair. Corporate telephone-tree maze thwarted time-efficient communication with customer service. Apparently uneditable computerized record-keeping prevente Corporate telephone-tree maze thwarted time-efficient communication with customer service. Apparently uneditable computerized record-keeping prevented accurate information exchange. Under-delivered result justified by over-booked website-based scheduling. Experienced as a generally unfavorable interaction with a blame-shifting culture. More