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BMW of Delray Beach - Service Center

Delray Beach, FL

4.7
550 Reviews

550 Reviews of BMW of Delray Beach - Service Center

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July 03, 2024

As always, I had a wonderful experience with David, my service advisor. He was through and knowledgeable. More

by Lcmcpa76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David helms
Jul 04, 2024 -

BMW of Delray Beach responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2024

The service was excellent, at each stage of my visit i was kept up to date on any issues found and the resolutions. I will be back in a month for some routine work and will be looking to trade up to a ne More

by threeamp2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jun 25, 2024 -

BMW of Delray Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2024

My service man Steven was very helpful and very nice and very friendly. Thank you More

by jodibettinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 18, 2024 -

BMW of Delray Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2024

Good luck trying to get them on the phone. Have dealt with 3 different service advisors from here, only 1 has the decency to call people and stay in contact. I text, call, and don’t get a resp More

by jfw04d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tomasz Gackowski
Jun 19, 2024 -

BMW of Delray Beach responded

Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

June 13, 2024

Andrew is on top of the service for my car, he’s extremely knowledgeable and with great insight. More

by S. Toscani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 15, 2024 -

BMW of Delray Beach responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

June 12, 2024

The service experience at Delray BMW is always beyond exceptional. I've never waited longer than five minutes to be seen even without an appointment and can get into a loaner very quickly if necessary. I More

by Taylor Dodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atte Huber
Jun 13, 2024 -

BMW of Delray Beach responded

Thanks so much for the warm recommendation of the team here at BMW of Delray Beach. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 10, 2024

Facilitate is very clean and organized… both the service area where the work is being completed. Waiting area is very good. Electronic coffee prepared a variety of coffees that are very good. The people on More

by Rdolgow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry not sure. David ?
Jun 11, 2024 -

BMW of Delray Beach responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2024

My service guy Steve Itkin was absolutely professional, personable and helpful. There were no excuses, no delays, just a super experience. More

by Scott.brenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
May 24, 2024 -

BMW of Delray Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2024

They replaced a cover for my car charge me $400 and only last lest then 24 hours. More

by ricky65878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name
May 22, 2024 -

BMW of Delray Beach responded

Hi, we regret to hear that you had a negative experience but would appreciate the chance to turn your experience around. We'd like the opportunity to turn your experience around. Please reach out to us at (561) 491-2329 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 07, 2024

First time at this new as a new Fla resident. Made oil service appt. that day. Courteous advisor (MIke), attentive staff, comfortable waiting area More

by dnuddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 09, 2024 -

BMW of Delray Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. If you ever need help, just give us a call. Happy motoring!

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