BMW of Delray Beach - Service Center

Good luck trying to get them on the phone. Have dealt with 3 different service advisors from here, only 1 has the decency to call people and stay in contact. I text, call, and don’t get a resp Have dealt with 3 different service advisors from here, only 1 has the decency to call people and stay in contact. I text, call, and don’t get a response for hours. I always have to call asking for an update, never is it just done. Never any rental cars available, and they make me feel like I’m inconveniencing them by bringing them my car that I pay for. I won’t be returning here by choice. That’s for sure. But thanks for incessantly texting me for a review. Thats the most contact I have received from you. More

Andrew is on top of the service for my car, he’s extremely knowledgeable and with great insight. extremely knowledgeable and with great insight. More

The service experience at Delray BMW is always beyond exceptional. I've never waited longer than five minutes to be seen even without an appointment and can get into a loaner very quickly if necessary. I exceptional. I've never waited longer than five minutes to be seen even without an appointment and can get into a loaner very quickly if necessary. I don't worry about my car as I know my service advisor Atte is meticulous in checking that everything is perfect and up to spec. He addresses my complaints with ease and has every problem fixed within a day or two. I've had multiple advisors at Delray over the last four years and he is by far the most professional and an absolute pleasure to deal with. I recommend him to everyone. More

Facilitate is very clean and organized… both the service area where the work is being completed. Waiting area is very good. Electronic coffee prepared a variety of coffees that are very good. The people on area where the work is being completed. Waiting area is very good. Electronic coffee prepared a variety of coffees that are very good. The people on the floor are very polite and helpful. More

My service guy Steve Itkin was absolutely professional, personable and helpful. There were no excuses, no delays, just a super experience. personable and helpful. There were no excuses, no delays, just a super experience. More

They replaced a cover for my car charge me $400 and only last lest then 24 hours. last lest then 24 hours. More

First time at this new as a new Fla resident. Made oil service appt. that day. Courteous advisor (MIke), attentive staff, comfortable waiting area Made oil service appt. that day. Courteous advisor (MIke), attentive staff, comfortable waiting area More

Steven, my service rep really impressed me. He went all the way to help me get my car repaired and me behind the wheel! Thank you! He went all the way to help me get my car repaired and me behind the wheel! Thank you! More

Extremely professional at all times. Timely and courteous service especially by Andrew. Would recommend to other customers. Timely and courteous service especially by Andrew. Would recommend to other customers. More

I brought my car in for scheduled maintenance. The rep, Nelson Mahon, accurately described the work to be performed and how long it would take. I was very pleased with everything about the service The rep, Nelson Mahon, accurately described the work to be performed and how long it would take. I was very pleased with everything about the service. More