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BMW of Delray Beach - Service Center

Delray Beach, FL

4.7
550 Reviews

550 Reviews of BMW of Delray Beach - Service Center

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June 05, 2023

Sales and trade ins are lacking. Repair service is very good. I usually wait. My only comment is that dealership should do a better job of training intake staff for tire flats in More

by Modgirl117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Hauser
Jun 08, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

Service was good, however long wait till someone called me to see what service I needed More

by heshie75v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Jun 05, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to leave us feedback. Feel free to stop by if you ever need any more help.

May 28, 2023

We were very well received and in a very professional way in both circumstances, when we bought the car and during its first service appointment. We definitely recommend this dealer. More

by massimo.ezzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Michael Rardin
May 31, 2023 -

BMW of Delray Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Efficient, courteous and competent service. Called up with an annoying engine light, they work swiftly to get me going with my day and my car was returned after few hours with full service. Gre More

by ib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atte
May 31, 2023 -

BMW of Delray Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 23, 2023

The service I received from the valet to Michael Alfano, my service advisor was exceptional. The facilities were clean and inviting. I will be retuning! You are the best. More

by juanells123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alfano
May 29, 2023 -

BMW of Delray Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2023 -

juanells123 responded

You are welcome and again thank you for your excellent service.

May 21, 2023

I drive past other dealerships to come here! Steve Itkin makes servicing my car simple. Despite some clever juggling, Steve kept me his first priority to keep me on on my schedule......much app More

by wllemail
Recommend Dealer
Yes
Employees Worked With
Mr. None
May 24, 2023 -

BMW of Delray Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2023

Steve Itkin is a pleasure to work with. Always has the customer’s best interests at heart. More

by Jeff1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
May 23, 2023 -

BMW of Delray Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 18, 2023

Great experience and hassle free service. Will be returning! From check in to vehicle pick up professionally handled…..keep up the good work!! More

by gareth dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rardin
May 23, 2023 -

BMW of Delray Beach responded

Hi Gareth, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 18, 2023

I had a very good service visit. Everyone was friendly & helpful. The dealership was clean and bright. My service advisor Andy was professional and explained everything very well. More

by sbthompson43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Baron
May 23, 2023 -

BMW of Delray Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 16, 2023

Steven Itkin is the man! Prompt, responsive, professional. Great experience all around so far Thank you! Arnold More

by Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Itkin
May 19, 2023 -

BMW of Delray Beach responded

Hi Arnold, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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