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BMW of Delray Beach - Service Center

Delray Beach, FL

4.7
547 Reviews

547 Reviews of BMW of Delray Beach - Service Center

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June 15, 2023

I love and trust this dealership. Tomasz Gackowski is amazing, helpful, and knows his stuff!!! More

by Cheyenne.gmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomasz Gackowski
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Jun 19, 2023 -

BMW of Delray Beach responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 15, 2023

Keith H. O6/14/2923 Very professional and always helpful. Keith is right on point with his clients , and he did a More

by antdangelo27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Houser
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Jun 19, 2023 -

BMW of Delray Beach responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Delray Beach! Drive safe, and we'll see you on the road.

June 15, 2023

Dealer cannot explain why there is a 38 dollar charge called “ Customer Pay Shop Charge For Repair Order” for a 350 dollar service charge More

by ZeroStarsBMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Alfano
Report | Print
Jun 19, 2023 -

BMW of Delray Beach responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (561) 491-2329 when you have a chance. Thank you, and we look forward to hearing from you.

June 14, 2023

They were very accomplished. My rep was very knowledgeable and helpful, They are very organized. More

by Fvolump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant rem
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Jun 19, 2023 -

BMW of Delray Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 14, 2023

The loaner they gave me was dirty, wasn’t clean , they have to make sure to give clean cars to customers. More

by Sandalex2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Mahon
Report | Print
Jun 16, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (561) 491-2329 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 13, 2023

Atte is wonderful! Very professional and always helpful! He is right on point with his clients, and he does a great work! I always can count on him! Service is always s More

by Natalia Kia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atte
Report | Print
Jun 16, 2023 -

BMW of Delray Beach responded

Hi Natalia, thank you for your kind words and this wonderful review! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 06, 2023

Very friendly helpful staff. Scheduling was easy and timely Performed work as promised and well More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jun 10, 2023 -

BMW of Delray Beach responded

Hi Rick, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

June 05, 2023

Sales and trade ins are lacking. Repair service is very good. I usually wait. My only comment is that dealership should do a better job of training intake staff for tire flats in More

by Modgirl117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Hauser
Report | Print
Jun 08, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

Service was good, however long wait till someone called me to see what service I needed More

by heshie75v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Report | Print
Jun 05, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to leave us feedback. Feel free to stop by if you ever need any more help.

May 28, 2023

We were very well received and in a very professional way in both circumstances, when we bought the car and during its first service appointment. We definitely recommend this dealer. More

by massimo.ezzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Michael Rardin
Report | Print
May 31, 2023 -

BMW of Delray Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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