BMW of Delray Beach - Service Center
Delray Beach, FL
550 Reviews of BMW of Delray Beach - Service Center
Clean, efficient, and professional! Easy to get service with caring service providers. I’ve been going to my service provider, Keith Hauser for 3 plus years and he is outstanding!! Easy to get service with caring service providers. I’ve been going to my service provider, Keith Hauser for 3 plus years and he is outstanding!! More
I made an apt at BMW Del Ray to get a recalled airbag replaced on my vehicle. The apt (on May 5) was made over a week in advance. When I arrived there was a line. It took over an hour to be seen even tho replaced on my vehicle. The apt (on May 5) was made over a week in advance. When I arrived there was a line. It took over an hour to be seen even though I had an apt. I was told that the part was not available and they would have to order it even though they knew in advance it was why I was coming and they could have ordered it before or let me know before I came. They told me they would contact me when the part had come in. On May 27 I emailed to check the status because no one had reached out. I received a reply on May 30 saying the part hadn't come in yet. On June 2 I asked for an update. No one replied. On June 21 I asked again for an update. June 22 8AM BMW called and said they had an appointment available and could install the part that day. I made an appointment for 10, waited again for an hour to be seen. Was given a loaner with less than 1/4 tank of gas in it. Called at 3pm for update, no one was available to talk. Asked for manager. Was told manager would call but they never did. I was finally able to pick up the car but the specialist assigned to me was no where to be found. I had reached out to BMW Coconut Creek on June 21 when DelRay did not reply. BMW Coconut Creek said the part could be ordered in 1 to 2 days and installed within 2 hours while I waited. Will be going there next time. More
Another great service experience. My advisor Keith H is professional, friendly and communicative. Pricing was competitive and job well done. My advisor Keith H is professional, friendly and communicative. Pricing was competitive and job well done. More
BMW of Delray is the best dealer of any brand of cars I have dealt with in my 40 years of working with car dealers. From the sales to the service, they only provide the best professional and experienced p have dealt with in my 40 years of working with car dealers. From the sales to the service, they only provide the best professional and experienced people in each area of their organization. The only slight negative I have is the amount of time that is required with the paperwork after the new car is purchased. More
We recently had our vehicle serviced at BMW of Delray Beach. We requested Service Advisor, Atte Huber, because of the wonderful, professional service we had received from him in the past. Once again he d Beach. We requested Service Advisor, Atte Huber, because of the wonderful, professional service we had received from him in the past. Once again he did not disappoint. He kept us updated with phone calls and texts. He explained everything and a answered all my questions. I highly recommend Mr. Atte Huber and BMW of Delray Beach. More
This bmw dealership in Delray is the best w the nicest people , from sales people thru management and service . Been coming here before this new buikding was built ! It really feels like family and I people , from sales people thru management and service . Been coming here before this new buikding was built ! It really feels like family and I recommend it . Richie C More
I brought my 2021 X3 in for service Saturday 24 June, the service manager Keith could not have been more helpful. I waited for my vehicle as I walked around the showroom, Keith kept me updated on the wait t service manager Keith could not have been more helpful. I waited for my vehicle as I walked around the showroom, Keith kept me updated on the wait time. Before I knew it my car was serviced, washed and I was on my way. BMW of Delray Beach is second to none and the service department is excellent. More