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BMW of Delray Beach - Service Center

Delray Beach, FL

4.7
547 Reviews

547 Reviews of BMW of Delray Beach - Service Center

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August 09, 2023

Dealership is extremely clean, outstanding customer service by both the reception team and service manager (Michael). More

by ronaldmerchan39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rardin
Aug 11, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 09, 2023

Excellent service, straightforward diagnostic and quick outcome. Mr. Nelson Mahon helped me through out the process with great communication! More

by Juan Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Mahon
Aug 11, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

Excellent service department. On time for appointments and completing work. Discounts were given for repairs because of the competition. More

by dfrealty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith my service person is Suburb.
Aug 09, 2023 -

BMW of Delray Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2023

Excellent customer support and service from Mr. Nelson Mahon, very knowledgeable and outstanding attention to detail. More

by Juan Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Mahon
Aug 11, 2023 -

BMW of Delray Beach responded

Hi Juan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 04, 2023

The system works the way it should, starting with a text/email that my car was ready for a standard service. Made an appointment with my service rep and had the car serviced while I waited. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Aug 08, 2023 -

BMW of Delray Beach responded

Hello Brian, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 02, 2023

We purchased our car at a different dealership. However, based on recommendations from friends dealing with service advisor Keith Houser, we changed our service appointments to BMW of Delray Beach More

by Retiredstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Houser
Aug 06, 2023 -

BMW of Delray Beach responded

Hello,it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 01, 2023

Very professional and courteous. Took care of a problem with window not closing. Brought it in with no appointment. The kept it over night ordered part and got it repaired the next More

by greg.leider52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Hauser
Aug 01, 2023 -

greg.leider52 responded

Thanks for the great service

Aug 07, 2023 -

BMW of Delray Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 31, 2023

Great service. Was going to BMW Vista Coconut Creek before and this dealership is far superior when it comes to service. Michael R. is fantastic. More

by TS0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael R.
Aug 04, 2023 -

BMW of Delray Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Dealership always top notch people are friendly and car always comes back fresh and so clean More

by Kenny Bot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 04, 2023 -

BMW of Delray Beach responded

Hi Kenny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 28, 2023

Incredible services ! Always my favorite place . Best customer services ! They always take care of the customer , I am ver please with them . More

by lucys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 31, 2023 -

BMW of Delray Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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