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BMW of Delray Beach - Service Center

Delray Beach, FL

4.7
547 Reviews

547 Reviews of BMW of Delray Beach - Service Center

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September 12, 2023

Service and people are thorough and professional. It took an hour and a half for an oil change. Not acceptable. Parts department never has anyone at the fromt desk to help you snd there are no instru More

by mtewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Sep 16, 2023 -

BMW of Delray Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2023

I enjoyed the free oil change, loaner car and beautiful waiting area. This is the best BMW service location in South Florida. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
Sep 16, 2023 -

BMW of Delray Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

David Helms is an outstanding service advisor. David was able to assist me with my new X1. He is patient, caring and provided individualized attention. I cannot thank him enough for his assistanc More

by jonirosenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Helms
Sep 13, 2023 -

BMW of Delray Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. If you ever need help, just give us a call. Happy motoring!

September 06, 2023

I had my car serviced recently at BMW of Delray Beach and the experience was truly premium. My experience with this dealership is consistently excellent and I am very happy with them! More

by Joe Fordyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, the Valet. Andrew, the Service Writer, and Ryan, the Technician.
Sep 09, 2023 -

BMW of Delray Beach responded

Hello Joe, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2023

Steve Itakin is just the best! Great service writer and he always makes me feel like I’m family when I bring my wife’s car in. Also, a special shout-out to Christian in Finance/W More

by boris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Itkin, Christian ?
Sep 09, 2023 -

BMW of Delray Beach responded

Hello Boris, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Was very accommodating and made process very easy. He made sure I did not have to wait very long. Jvery good service manager More

by Rogunty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent service
Sep 08, 2023 -

BMW of Delray Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Always very professional. The garage and waiting area is so clean and bright. Nelson was great at keeping me informed on the progress of my car. It was finished faster than ex More

by kimberlyscaggs
Recommend Dealer
Yes
Employees Worked With
Nelson
Sep 07, 2023 -

BMW of Delray Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

We found the service department to be fabulous. Steven Itkin was our service adviser and we couldn’t have asked for anyone better . He gets a A+. We definitely will get a new bmw from him or whoeve More

by Home4allofus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Itkin
Sep 07, 2023 -

BMW of Delray Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2023

They are amazing ! I wouldn’t go to any other dealer. Customer Service at its finest. More

by Jasmine Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atte , David Helms , and the manager
Sep 04, 2023 -

BMW of Delray Beach responded

Hello, We appreciate you taking the time to leave us a response, Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2023

The service I received from Micahael Alfano was excellent. He made my experience very pleasant. More

by rmnational
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL ALFANO
Sep 03, 2023 -

BMW of Delray Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. We hope to be of service to you again in the future. Best wishes, BMW of Delray Beach

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