BMW of Delray Beach

The fact that I had already owned a BMW I was aware of the procedures of getting another one. But the difference between 2019 and now, my dealer, Norris Matthew was extremely helpful in going through the the procedures of getting another one. But the difference between 2019 and now, my dealer, Norris Matthew was extremely helpful in going through the process. In my opinion, you have an outstanding dealer in Norris and I would recommend anyone to come see him if you are interested in a BMW. More

Keith our service advisor is excellent and always takes care of our issues. Very happy with our service experience. care of our issues. Very happy with our service experience. More

I don’t believe they are honest. I brought my car in for a recall repair. They told me my tires were in the “yellow zone”. I had just put new tires on the car 3 weeks early at tire I brought my car in for a recall repair. They told me my tires were in the “yellow zone”. I had just put new tires on the car 3 weeks early at tire kingdom !! More

It is the first time that I have gone to this dealrship and the are Very helpfull and courteos and I will highly recommend them and whenever I will have a problem I will definetly be going back and the are Very helpfull and courteos and I will highly recommend them and whenever I will have a problem I will definetly be going back More

excellent service. no waiting. good explanation. forgot to add washer fluid. Clean dealership and good coffee no waiting. good explanation. forgot to add washer fluid. Clean dealership and good coffee More

Mike Alonzo is terrific. Knowledgeable, courteous, great follow up. Very professional. Coordinated with service department and made sure all was perfect Knowledgeable, courteous, great follow up. Very professional. Coordinated with service department and made sure all was perfect More

Great service. Great, persistent follow up. Everyone dedicated to doing a terrific job. Highly recommend. Great, persistent follow up. Everyone dedicated to doing a terrific job. Highly recommend. More

I have been using this dealership for years with my cars and have no issues with my service contact. This past week I dropped my car off for 10 days while I was out of town (yes, it was over a holiday & wee and have no issues with my service contact. This past week I dropped my car off for 10 days while I was out of town (yes, it was over a holiday & weekend) I was to pick it up on Black Friday. Due to the parts not being ordered for what I took the car in for I had to wait until Tuesday. No cars were available to loan out. I know this now is an issue that is why I left my car there for the that length of time. I don’t understand if the car was dropped & planned for a repair why it took this long. Management should have called to follow up…that is why they have a title. More

Contemporary and clean. That's about it. Professional - yeh, but no smiles or friendliness. Car was served and washed, and substitute was OK. This is not a place the That's about it. Professional - yeh, but no smiles or friendliness. Car was served and washed, and substitute was OK. This is not a place they would make you happy, just the business, And mostly you feel like you are a bother, not a client they need to please. More

Our new advisor Kevin was very helpful from start to finish as were had a tire issue to work thru. Our car was then totally washed and he kept me update on all timings. The waiting area was very pleasan finish as were had a tire issue to work thru. Our car was then totally washed and he kept me update on all timings. The waiting area was very pleasant and I enjoyed a great cup of Latte coffee. More