BMW of Delray Beach

I made an apt at BMW Del Ray to get a recalled airbag replaced on my vehicle. The apt (on May 5) was made over a week in advance. When I arrived there was a line. It took over an hour to be seen even tho replaced on my vehicle. The apt (on May 5) was made over a week in advance. When I arrived there was a line. It took over an hour to be seen even though I had an apt. I was told that the part was not available and they would have to order it even though they knew in advance it was why I was coming and they could have ordered it before or let me know before I came. They told me they would contact me when the part had come in. On May 27 I emailed to check the status because no one had reached out. I received a reply on May 30 saying the part hadn't come in yet. On June 2 I asked for an update. No one replied. On June 21 I asked again for an update. June 22 8AM BMW called and said they had an appointment available and could install the part that day. I made an appointment for 10, waited again for an hour to be seen. Was given a loaner with less than 1/4 tank of gas in it. Called at 3pm for update, no one was available to talk. Asked for manager. Was told manager would call but they never did. I was finally able to pick up the car but the specialist assigned to me was no where to be found. I had reached out to BMW Coconut Creek on June 21 when DelRay did not reply. BMW Coconut Creek said the part could be ordered in 1 to 2 days and installed within 2 hours while I waited. Will be going there next time. More

from the sales people to the sales manager to the man that handled the paper work everything ran smooth and they were able to answer all my questions. first class operation. that handled the paper work everything ran smooth and they were able to answer all my questions. first class operation. More

Mark Hull and Finance lady ,IVA, were sensational. Professional, accommodating, helpful. I would recommend both. Professional, accommodating, helpful. I would recommend both. More

Atte has given us consistently good service. He gets me in and gets the job done. He gets me in and gets the job done. More

Another great service experience. My advisor Keith H is professional, friendly and communicative. Pricing was competitive and job well done. My advisor Keith H is professional, friendly and communicative. Pricing was competitive and job well done. More

I actually bought 2 pre-owned cars there in 3 days! It was not planned but just happened that BMW had the cars. Everything was great and the transactions with Joel Bauza were easy and efficiant. It was not planned but just happened that BMW had the cars. Everything was great and the transactions with Joel Bauza were easy and efficiant. More

BMW of Delray is the best dealer of any brand of cars I have dealt with in my 40 years of working with car dealers. From the sales to the service, they only provide the best professional and experienced p have dealt with in my 40 years of working with car dealers. From the sales to the service, they only provide the best professional and experienced people in each area of their organization. The only slight negative I have is the amount of time that is required with the paperwork after the new car is purchased. More

We recently had our vehicle serviced at BMW of Delray Beach. We requested Service Advisor, Atte Huber, because of the wonderful, professional service we had received from him in the past. Once again he d Beach. We requested Service Advisor, Atte Huber, because of the wonderful, professional service we had received from him in the past. Once again he did not disappoint. He kept us updated with phone calls and texts. He explained everything and a answered all my questions. I highly recommend Mr. Atte Huber and BMW of Delray Beach. More

Awesome purchase experience. My sales associate Robert "Bruni" Choate is affable and knowledagable. He is a very likeable. Alex in financing/paperwork is digitally adroit and mad My sales associate Robert "Bruni" Choate is affable and knowledagable. He is a very likeable. Alex in financing/paperwork is digitally adroit and made the signing process so much easier. Finally, the GM Michael Devan is great and helped me buy my 20th BMW and first one from BMW of Del Ray More

Everyone was very pleasant and treated me well. My salesman, Robert Choate listened to my needs and put together a fair price without any pressure. My salesman, Robert Choate listened to my needs and put together a fair price without any pressure. More