BMW of Delray Beach

This was scheduled as a routine maintenance visit, but I have a problem with the connected drive showing a problem with the tire pressure. They couldn’t fix it, and told me I have to deal with BMW direct. H have a problem with the connected drive showing a problem with the tire pressure. They couldn’t fix it, and told me I have to deal with BMW direct. Had hoped the dealer would get involved. That why I deducted on star! More

Very responsive. Service is excellent with large helpful staff. Keith is always available and I appreciate his assistance and input. Service is excellent with large helpful staff. Keith is always available and I appreciate his assistance and input. More

Efficient… was able to get a loaner… very important. Cost of maintenance is expensive, but once a year it’s necessary. Service Advisor Thomasz was great! Cost of maintenance is expensive, but once a year it’s necessary. Service Advisor Thomasz was great! More

Amazing car buying experience. My salesperson Israel was great informative and knowledgeable about the brand. Highly recommend. My salesperson Israel was great informative and knowledgeable about the brand. Highly recommend. More

Beautiful delatership and facility. The service area is very comfortable and not a bad place to wait . The service area is very comfortable and not a bad place to wait . More

I've enjoyed doing business here. Pricing on the cars and your trade in will be fair, the buying process is easy, and I left with a great deal on my new car. I will go back here again Pricing on the cars and your trade in will be fair, the buying process is easy, and I left with a great deal on my new car. I will go back here again and forward my friends, family and colleagues because of the excellent customer service and high quality vehicles. Ryan and Murad really know their cars well, you won't find a better car dealer than Delray BMW. More

Service at Delray BMW is the most inefficient I’ve ever experienced. With an appointment time, I arrive and am told to sit in the waiting room for what ends up bein 15 minutes. None of the service adviso experienced. With an appointment time, I arrive and am told to sit in the waiting room for what ends up bein 15 minutes. None of the service advisors are working with a client. Not sure what they were doing. Finally, Steven calls me to his desk where he is visibly sick, coughing and blowing his nose. Disgusting. They complete the service and one of the items I asked them to check, mechanic didn’t even check, just sent me a video on why he couldn’t. Gee thanks. I have had multiple BMWs over the years and this is the worst service I’ve ever experienced. More like visiting WalMart than the higher class experience I would expect from BMW. More

I had an outstanding experience with Malik! From the moment I walked in, the service was exceptional. Malik's professionalism, attention to detail, and customer-centric approach truly set him a From the moment I walked in, the service was exceptional. Malik's professionalism, attention to detail, and customer-centric approach truly set him apart. He demonstrated a deep understanding of the product/services, answering all my questions and providing valuable insights. Malik's friendly demeanor and willingness to go the extra mile made my interaction with him a pleasure. The quality of the service I received exceeded my expectations. Malik not only met but exceeded my needs, and I left feeling confident and satisfied with my decision. I highly recommend Malik for anyone looking for top-notch service. His expertise and dedication to customer satisfaction make him an asset to the team. I will certainly be a returning customer! Thank you, Malik, for your exceptional service! More

Excellent service. Andrew was most helpful. Not all parts were available at time of service.. Received them promptly. Andrew was most helpful. Not all parts were available at time of service.. Received them promptly. More

Great place & great people. I have an “older vehicle” & they treated me as if I drove the most expensive one they sell. I was in & out in a timely manner. My Advisor was very kn I have an “older vehicle” & they treated me as if I drove the most expensive one they sell. I was in & out in a timely manner. My Advisor was very knowledgeable & made me feel welcome. You need more people like him. I will gladly return to this dealership. More