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BMW of Delray Beach

Delray Beach, FL

Overview
Reviews
Vehicles
4.7
928 Reviews
BMW of Delray Beach is your local source for new BMW vehicles, used cars for sale, and BMW service in Delray Beach, FL. And if you can't find that perfect new or pre-owned BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Delray Beach, just off I-95 on Linton Blvd. No matter what your BMW needs are, BMW of Delray Beach is here for you!
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1311 Linton Blvd

Delray Beach, FL

33444

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Showing 928 reviews

December 06, 2023

Everything went smoothly and everyone was very pleasant. A great Experience! We worked with sales person Murad and he was amazing! More

by srichman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murad
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Dec 08, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 05, 2023

Andy (Service Technician) was very caring, knowledgeable, professional and attentive to my tire needs. Great quick service. More

by Lewisdeb3065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Dec 08, 2023 -

BMW of Delray Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 04, 2023

Fabulous salesman, James Thomas. Very helpful in making decisions for my purchase . Will recommend BMW of Delray Beach More

by Marc D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Thomad
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Dec 07, 2023 -

BMW of Delray Beach responded

Hi Marc, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 03, 2023

This dealer followed up after I completed a design and build on line. Other dealers also followed up but BMW Delray clearly explained how I could get the car I wanted in a very reasonable time. My car w More

by MAB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 05, 2023 -

BMW of Delray Beach responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

November 30, 2023

The wait time is too long but all in all the service is good . The employees are always courteous and professional. More

by Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Dec 03, 2023 -

BMW of Delray Beach responded

Hi Thompson, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (561) 491-2329 so we can assist you further.

November 29, 2023

Michael Devan shouldn't be a manager of anything, even less a dealership. His management skills leave a lot to desire, besides being rude and as dumb as they come More

by mitchotero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Helms and Michael Devan
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Dec 02, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to leave us feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (561) 491-2329 when you have a chance. Thank you, and we look forward to hearing from you.

November 29, 2023

The dealership is very clean and accommodating. The staff is very friendly and helpful. Also, the comfort of the facility was a plus. More

by mouse92265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Helm
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Dec 01, 2023 -

BMW of Delray Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

Service department is amazing with great attention to detail.and my advisors Keith goes out of his way to make sure a loaner is available when I show up for service. More

by Maz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Dec 02, 2023 -

BMW of Delray Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 28, 2023

Personalized attention, timely communication, pictures available, detailed information and phone call received and car transfer back to auto collision center… thanks More

by Obeso50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t remember
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Dec 02, 2023 -

BMW of Delray Beach responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

November 28, 2023

I picked up my car from Steve, a service advisor. He was "playing on his phone"" when I arrived. He seemed indifferent to me and wanted to get rid of me ASAP so he could get back to his phone. He was More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Picked up car from Steve, a service advisor
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Nov 28, 2023 -

susan responded

I would like to talk to a live person about the service received. Thank You

Dec 02, 2023 -

BMW of Delray Beach responded

Hi Susan, we are deeply disappointed by your experience at BMW of Delray Beach. Please call our General Manager at (561) 491-2329 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Dec 02, 2023 -

susan responded

Please call me to discuss my concerns

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