BMW of Darien - Service Center

As always, the service at Darien BMW is Exceptional. Staff greet you when you walk in they are knowledgeable of products and services. Staff greet you when you walk in they are knowledgeable of products and services. More

Easy check-in and out, good update on problems. Vince was great to work with and made sure to stay in touch. Vince was great to work with and made sure to stay in touch. More

Prompt customer service and explanation of cost; drivers also pleasant and on time. Satisfied customer also pleasant and on time. Satisfied customer More

I had a difficult to diagnose elex problem. Dealer kept me up to date and solved it in 2 days. Dealer kept me up to date and solved it in 2 days. More

Over charging for programming they refuse to finish. If you can’t accomplish something that you said you could then you should refund that portion of the charge, not the initial diagnostic fee, but port If you can’t accomplish something that you said you could then you should refund that portion of the charge, not the initial diagnostic fee, but portion which you charge to do some thing which you failed to be able to do. If the works not completed, then the customer should be refunded for that charge More

Great experience. Jamie is the best! Very thorough and knowledgeable. He and the rest of the staff always work to get to the bottom of any issue and explain it in easy Jamie is the best! Very thorough and knowledgeable. He and the rest of the staff always work to get to the bottom of any issue and explain it in easy to understand ways. More

Easy to get an appointment. The team was very crisp ... no wait when I got there. Explained the services that needed to be performed and the cost. Arranged a reid home for me The team was very crisp ... no wait when I got there. Explained the services that needed to be performed and the cost. Arranged a reid home for me then pick up at end of day. Great communications and execution! More

Service was excellent, TJ kept me well informed of work being done, loaner car provided being done, loaner car provided More

Nice, friendly, and professional! My service advisor explained exactly what needed to be done. Thank you! My service advisor explained exactly what needed to be done. Thank you! More

Excellent top notch service. They always go out of the way to ensure satisfaction. They do not nickel and dime you. They do only the seevices you need and do not upsell you for u They always go out of the way to ensure satisfaction. They do not nickel and dime you. They do only the seevices you need and do not upsell you for unnecessary services More