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BMW of Darien - Service Center

Darien, CT

4.7
1,339 Reviews
Call Service Center (203) 656-1804

1,339 Reviews of BMW of Darien - Service Center

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October 22, 2024

Keith is a superstar. Very accommodative and expedient. Makes Darien BMW awesome to work with More

by Condor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

BMW of Darien responded

We're elated that Keith has earned BMW of Darien your confidence! Thank you for the stellar review.

October 22, 2024

Very thorough and pleasant people at front desk . However I requested a free appraisal and it has been 24 hours with no response so have to mark down a star. More

by Rstrue123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

BMW of Darien responded

Thank you for your feedback! We're glad to hear our front desk team made a positive impression, but we're sorry about the delay with your appraisal at BMW of Darien. We'll look into this to ensure someone reaches out to you soon, but in case we have trouble locating your contact information, please also reach out to me directly. Best, Trevor Martin - Service Manager - 203-662-2027

October 15, 2024

They were extremely helpful regarding the option to get a ride back and forth to my home as I couldn’t wait for a loaner car and my husband is unable to drive anymore. Also car running great with new front More

by faithalaie
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

BMW of Darien responded

We're delighted to hear that our team at BMW of Darien could assist with your transportation needs and get your car running smoothly. Thank you for sharing this positive experience, and we're here if you need anything else!

October 15, 2024

I would highly recommend Jaime Gonzalez and BMW of Darien. They are efficient and responsive. More

by ehume79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

BMW of Darien responded

Thank you for sharing a positive review of Jaime and the team! We appreciate your business here at BMW of Darien.

October 14, 2024

Very helpful in answering our warranty questions and all about the service performance Glad to have this contact More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

BMW of Darien responded

Jane, we're delighted to hear that our team at BMW of Darien was able to assist with your warranty questions and service needs. Thank you for choosing us!

October 13, 2024

Keep me updated on the repair progress, friendly service and clean show room and waiting room. However, it should provide some simple snacks for waiting customers. More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

BMW of Darien responded

Philip, thanks for your feedback! We're glad you enjoyed the service and facilities at BMW of Darien. We'll definitely consider adding some snacks to enhance our customer experience. Safe travels until we see you next time!

October 10, 2024

The service was done professionally and quickly. Had a new SUV rental to accommodate me. Very pleased as usual with the service provided at this location and especially with Trevor Martin the Manage More

by Mahvash Mirzai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

BMW of Darien responded

Mahvash, we're delighted to hear that Trevor and the BMW of Darien team provided you with professional service and a convenient rental. Thank you for your continued trust in us!

October 10, 2024

They were very thorough and honest about what I needed to be done and suggested different options More

by Ptel54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Martin
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Oct 11, 2024 -

BMW of Darien responded

We love seeing 5-star reviews. Thanks!

October 08, 2024

First class support and service from the whole team at Darien. Go to dealership in Ct for BMW More

by DJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cosgrove
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Oct 08, 2024 -

BMW of Darien responded

We appreciate the stellar review here at BMW of Darien!

October 03, 2024

Very courteous and very accommodating . Very friendly and very clean environment. Great experience with service team More

by hbibi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

BMW of Darien responded

Thank you for sharing your positive experience with the service team at BMW of Darien! We're delighted to hear that our courteous and accommodating environment made a great impression. We look forward to serving you again!

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