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BMW of Darien - Service Center

Darien, CT

4.7
1,339 Reviews
Call Service Center (203) 656-1804

1,339 Reviews of BMW of Darien - Service Center

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November 08, 2024

Luigi was excellent , he went over the work that was needed and gave me an ETA that was met. I was disappointed that there was no breakfast food as you offered in the past. More

by rangers 1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

BMW of Darien responded

Thank you for your feedback! We're glad to hear Luigi provided excellent service at BMW of Darien. We apologize for the absence of breakfast food and appreciate your understanding as we work on improving our amenities.

November 07, 2024

Perfect service as usual. My service advisor, TJ, was excellent at addressing any questions I had. I’ve been going to this dealership since 2011 and will continue to do so. More

by LeifW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

BMW of Darien responded

Thank you for your continued trust in BMW of Darien! We're delighted to hear that TJ provided excellent service and addressed all your questions. Looking forward to seeing you again soon!

November 07, 2024

Super courteous people! Felt taken care of. Kept their word on everything. Very pleasant to deal with. More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

BMW of Darien responded

We're so happy to hear that you had a positive experience with the team at BMW of Darien! It's great to know they kept their word and made your visit pleasant. Thank you for sharing this feedback!

November 05, 2024

Just great, and helpful, no need to go anywhere else for me or any of us. More

by elena.gazzola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

BMW of Darien responded

Thanks for the wonderful feedback, Elena! We appreciate your trust in the BMW of Darien team and look forward to your next visit.

November 02, 2024

Luigi, and the driver that drove me home were very nice. Luigi was thorough and explained what work would be done More

by zcorde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

BMW of Darien responded

We're glad to hear that Luigi and our team at BMW of Darien provided you with a thorough and pleasant experience. Thank you for sharing your feedback, we appreciate it!

November 01, 2024

Will always try to have a bmw so I can keep going here! They are wonderful! More

by Lillianaw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

BMW of Darien responded

We are so grateful to have earned your loyal business here at BMW of Darien. Thanks for being part of the BMW family!

November 01, 2024

Great customer service and very professional. My advisor Keith was very helpful and explained my repairs. More

by shonncrowe812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

BMW of Darien responded

We're delighted to hear that Keith provided you with excellent service at BMW of Darien. Thank you for sharing your experience!

October 31, 2024

Fantastically well run dealership! I have been using BMW of Darien for 30 years now! More

by david.snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzalez
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Oct 31, 2024 -

BMW of Darien responded

David, we're honored to have earned your longtime loyalty. Thank you for being a BMW of Darien customer!

October 26, 2024

Always excellent service and staff. Go the extra mile to communicate and provide excellent feedback. More

by Servomation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

BMW of Darien responded

We are so happy that our BMW of Darien team earned your five stars. Thanks for your support!

October 22, 2024

Great service. I was also helped to put the app on my phone by the guy at the desk without an appointment. very happy with it More

by Ermelinda Beqiraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
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Oct 23, 2024 -

BMW of Darien responded

Ermelinda, we're delighted to hear you had a great experience at BMW of Darien and that our team could assist with the app setup. Thanks for sharing your feedback!

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