1,376 Reviews of BMW of Darien - Service Center
Great service. Very attentive and thorough. Explained the process before and after. Overall great experience. Very attentive and thorough. Explained the process before and after. Overall great experience. More
Excellent - they found the problem, fixed it, and also found an existing warranty that they applied, lowering the service bill by over $2k (this on a 2014 BMW Alpina). found an existing warranty that they applied, lowering the service bill by over $2k (this on a 2014 BMW Alpina). More
Jaime in the service department really goes out of his way to ensure my customer service is top notch way to ensure my customer service is top notch More
Service as always was exceptional. Service advisor kept in constant communication and updated as the repairs took place. Very happy with this dealership for both sales and service. Service advisor kept in constant communication and updated as the repairs took place. Very happy with this dealership for both sales and service. More
I dropped my car off for its first service today and Jaime was a great service advisor! You can clearly see his professionalism and passion for the BMW brand. He was super helpful in helping me understa Jaime was a great service advisor! You can clearly see his professionalism and passion for the BMW brand. He was super helpful in helping me understand what was being done to my vehicle and ensuring I was taking the right steps for the future health of my vehicle. I had an accident leaving my keys on the roof of my car and the service / parts department was able to turn around and deliver a new fob in less than 24 hours! Pretty impressive care from the entire team and I value the importance they put on communicating with their customers. Highly recommend visiting the service team at BMW Darien. More
Courteous, efficient, excellent service - big difference from other dealers I’ve been to - highly recommend! from other dealers I’ve been to - highly recommend! More
Jamie was super helpful, knowledgeable and most of all nice! He explained everything to me and did an outstanding communicating with me throughout the time my car was serviced. nice! He explained everything to me and did an outstanding communicating with me throughout the time my car was serviced. More
I have been having my car serviced by BMW of Darien for over two years and have been totally satisfied. Communication pre, during and post service has been excellent. over two years and have been totally satisfied. Communication pre, during and post service has been excellent. More
BMW of Darien was very efficient getting my brake pads replaced. My car alerted me to an issue with the brake pads. I called and was able to book an appointment the next day. replaced. My car alerted me to an issue with the brake pads. I called and was able to book an appointment the next day. More