Back

BMW of Darien - Service Center

Darien, CT

4.7
1,263 Reviews

1,263 Reviews of BMW of Darien - Service Center

Sort by
August 27, 2024

Attentive to my car’s issue. New battery needed. Unnecessary diagnostic not recommended. Appreciated that. Done next morning and gave us a ride back home as well. More

by ltdpasqwle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

BMW of Darien responded

Thank you for sharing your experience! We're glad to hear our team at BMW of Darien could assist with your car's issue efficiently and provide a convenient ride home. We appreciate the support!

August 19, 2024

Keith is just an excellent service advisor. The location in Darien is another big advantage More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

BMW of Darien responded

Andrew, thank you for giving a shoutout to Keith and leaving BMW of Darien a five-star review!

August 17, 2024

My 3 year service contract had expired but they still used it. That is good customer service. The service was done within time. The car was clean inside out. I will need new tires and the deal the More

by Sanjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

BMW of Darien responded

Sanjay, we're delighted to hear about your positive experience with BMW of Darien! It's great that our team could provide excellent service and competitive pricing. Thanks for sharing your feedback!

August 17, 2024

The maintenance service was great! From scheduling to picking the car up, it was super smooth. I’ll definitely return. More

by Adriano tenente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

BMW of Darien responded

We're delighted to hear that your maintenance service experience was smooth from start to finish at BMW of Darien. Thanks for the positive feedback, and we look forward to seeing you again!

August 16, 2024

Professional, very helpful. Good onsite atmosphere for working while dealership services the car. Mechanics text video, which is helpful. Highly recommend More

by Mark P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

BMW of Darien responded

Mark, we're delighted to hear you had a positive experience with us at BMW of Darien. Thanks for the recommendation and kind words!

August 13, 2024

Jaime was awesome! Very attentive with updates on pricing, timing and progress. The service team had my car in and out very quickly while also making after hours pickup More

by Tsbrown17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tienken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

BMW of Darien responded

Thank you for the glowing review! We're delighted to hear that Jaime and our service team at BMW of Darien provided such attentive and efficient service. We appreciate your recommendation!

August 11, 2024

Very good service. The service department people explained well what needed to be done, and they have done. More

by Pier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Haines
Aug 12, 2024 -

BMW of Darien responded

Pier, we're glad to hear that our service department at BMW of Darien provided clear and effective assistance. Thanks for the positive feedback!

August 08, 2024

We heard a strange noise while driving the vehicle. We dropped off the car and BMW of Darien’s Service Department immediately examined the car, diagnosed the problem and fixed the vehicle within 24 hou More

by Jtc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

BMW of Darien responded

Thank you for sharing your experience! We're glad our BMW of Darien Service Department could quickly diagnose and fix the issue under warranty. Enjoy driving your car like new again!

July 30, 2024

it was a pleasant working with the people there very friendly atmosphere . I have recommended other friends to BMW . More

by steve.iannone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

BMW of Darien responded

Steve, we're delighted to hear you enjoyed the friendly atmosphere at BMW of Darien. Thanks for recommending us to your friends!

July 30, 2024

As usual a get experience. Oil change and AC service. Fast, friendly and fair price for exceptional service.. More

by Dan.wilczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

BMW of Darien responded

Dan, we're delighted to hear you had another great experience with us at BMW of Darien. Thanks for your continued trust and support!