BMW of Darien - Service Center

Great Dealership. Service provided is great and everyone always goes out their way to help you. Daniel is great service advisor, he’s very nice and always gets all inf Service provided is great and everyone always goes out their way to help you. Daniel is great service advisor, he’s very nice and always gets all information that you need regarding your car. More

The Darien dealership is the best one I have been to. The service is outstanding. They get everything done when they say they will. They guide you on what’s best for your car. I am very pleased with K The service is outstanding. They get everything done when they say they will. They guide you on what’s best for your car. I am very pleased with Keith the advisor that helps me. He is also very good and always willing to help. I will be back. More

Jaime, the service rep at BMW Darien, provided excellent customer service. He was attentive and followed up on my service requests. He also provided me with important information regarding my vehicle warran customer service. He was attentive and followed up on my service requests. He also provided me with important information regarding my vehicle warranty that will be important in scheduling the next annual service appointment. Jaime was a pleasure to work with. More

Excellent customer service and quick turnaround time to get your car serviced! The staff was very helpful and friendly. get your car serviced! The staff was very helpful and friendly. More

Annual maintenance visit went efficiently without surprises. Information was clear and service was professional and courteous. surprises. Information was clear and service was professional and courteous. More

Everything went well. My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,00 My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,000 miles. The final complaint is setting the oil change criteria at 11,000 miles. I missed the last oil change for the 3 year 36,000 miles window by a couple of days. I believe there is a culture of upselling maintenance. More

Great service department, Vincent and Jaime are great and truly go above and beyond in regards to the care of your vehicle. I would recommend them to any BMW owner in Fairfield County. Plan to be a repeat cu truly go above and beyond in regards to the care of your vehicle. I would recommend them to any BMW owner in Fairfield County. Plan to be a repeat customer for years and years to come. More

Keith was friendly and did his job as he stated that need to be done. need to be done. More

Communication and attention to detail were outstanding. Flexibility with a promotional offer was especially good. Flexibility with a promotional offer was especially good. More

Recently took my car for service. Daniel was very prompt and responsive and provided good estimates in terms of time and cost , and explained the work being done on the car. Daniel was very prompt and responsive and provided good estimates in terms of time and cost , and explained the work being done on the car. More