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1,294 Reviews of BMW of Darien - Service Center
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January 13, 2020
Excellent service department. Excellent communication. Excellent service department. Excellent communication. Prompt, professional, knowledgeable and courteous from dropping off to picking up vehicle. Excellent service department. Excellent communication. Prompt, professional, knowledgeable and courteous from dropping off to picking up vehicle. Updates provided on status of vehicle. Highly recommend. More
by Vin Melia
Employees Worked With
Jim Scheckter
January 11, 2020
Exceptional customer service I travel68miles out of my Exceptional customer service I travel 68miles out of my way and out of the state I live in just to get serviced here. They are wonderful Exceptional customer service I travel 68miles out of my way and out of the state I live in just to get serviced here. They are wonderful More
by Alishia82
Employees Worked With
Vicent Rubistello, Frank Ciardullo
January 03, 2020
Fully priced (when I die I want to come back as the P&L for a BMW parts counter) and not very fast. Loaner was nice but they sold it so I had to swap into a different loaner. for a BMW parts counter) and not very fast. Loaner was nice but they sold it so I had to swap into a different loaner. More
by Person08
Employees Worked With
Frank Ciardullo
December 27, 2019
Great place to service the car Trevor Martin and Nick Marotta helped take care of my car tire issue. amazing attitude and very helpful. They gave me multiple options to choose from Trevor Martin and Nick Marotta helped take care of my car tire issue. amazing attitude and very helpful. They gave me multiple options to choose from and I loved the way they explained on what was right for the car as well as gave a clear cost upfront. That really helped me decide and I was impressed with how the Trevor was all in the floor, talking to customers, their team and helping people. really great attitude and his smile keeps things going. Thank you Trevor and Nick !! You guys are amazing. More
by Kumaraguru
Employees Worked With
Trevor Martin
December 07, 2019
Chris Legere was fantastic. Very responsive and professional. I very much appreciated shuttle service to and from my home. Excellent experience all around thank you. professional. I very much appreciated shuttle service to and from my home. Excellent experience all around thank you. More
by pcalanca
Employees Worked With
Chris Legere
December 06, 2019
Great experience. Clean facility. Pleasant and responsive employees. Communicative. Impressed by the video text messaging updating on car stats. Overall a very positive experience. The end !!! employees. Communicative. Impressed by the video text messaging updating on car stats. Overall a very positive experience. The end !!! More
by hkevryan
Employees Worked With
James Kavallines
December 01, 2019
Iffy service Dropped car off for loud power surges when heater was on. They told me they knew all about it. (No loaner car until January) next thing I got a stran Dropped car off for loud power surges when heater was on. They told me they knew all about it. (No loaner car until January) next thing I got a strange video talking about a POTENTIAL oil leak in the engine. What was that all about? Then they called saying the car is ready. They told me that they heard no noise at all. Hard to believe. I got into the car and the same noise was still there, only louder. After I complained, numerous service guys came out, listened, talked, but had no answer. But, they told me the car is fine to drive and I should just leave. ???? Anyway, I told them this needs to be fixed and left the car with them. They eventually fixed it and now it is quiet again. (something about the water pump). Terrible attitude all around, and I am very disappointed in that service. I have already looked at buying another BMW, but now have major concerns about this dealer's service department, because that will have something to do withwhere I buy my next car. More
by Omalita
Employees Worked With
Don't remember their names. Only Vince.
November 19, 2019
BMW Darien took my car in on rush basis same day due to red warning light..service advisor and phone rep both great and work done professionally and on time. red warning light..service advisor and phone rep both great and work done professionally and on time. More
by Djw
Employees Worked With
Frank Ciardullo
October 30, 2019
Thank you very much for everything, all the people who work are very friendly, they serve you well with a lot of education and respect, thanks BMW OF Darien And to fix my car 🙏 work are very friendly, they serve you well with a lot of education and respect, thanks BMW OF Darien And to fix my car 🙏 More
by Bruce233
Employees Worked With
Anthony on service
October 30, 2019
Thank you very much for everything, all the people who work are very friendly, they serve you well with a lot of education and respect, thanks BMW OF Darien And thank you for fix my car . Thank you you An work are very friendly, they serve you well with a lot of education and respect, thanks BMW OF Darien And thank you for fix my car . Thank you you Anthony is my service good job More
by Bruce233
Employees Worked With
Anthony service
