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BMW of Darien

Darien, CT

4.8
2,094 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,094 reviews

December 10, 2024

Came in for a quick tire replacement, and Jaime made it quick and easy for me. Thanks Jaime for everything. More

by Sd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

BMW of Darien responded

We're delighted to hear that Jaime made your tire replacement experience quick and easy at BMW of Darien. Thank you for choosing us, and we look forward to assisting you in the future!

December 10, 2024

Excellent service. Good communication. Very satisfied with Jamie’s work plus he delivered the car to me More

by jeremydweil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

BMW of Darien responded

Jeremy, we're delighted to hear that Jamie provided excellent service and communication at BMW of Darien. Enjoy your new car!

December 10, 2024

Came in for an oil change, picked up my car and noticed that my car was still staying that I needed an oil change, when I asked why does it still say that I need an oil change I was told I had to pay an ad More

by Ge318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vince Pampena
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

“Outstanding customer service, knowledgeable staff, seamless experience, and exceptional vehicles. A pleasure to work with!” More

by Mimmo0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Samperi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

BMW of Darien responded

Thank you for the fantastic feedback! We're delighted to hear that your experience with BMW of Darien was seamless and enjoyable. We appreciate your support and look forward to serving you again in the future!

December 08, 2024

Our home dealerships. Really easy and smooth service. Jamie was extremely helpful throughout the process. Very happy about the experience. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

BMW of Darien responded

We're delighted to hear that Jamie provided such helpful service and made your experience at BMW of Darien smooth and easy. Thank you for choosing us as your home dealership!

December 03, 2024

Car service was performed well and included an undercarriage video in which the mechanic gave a detailed review of the condition of my car and showed the work that was to be done. Very helpful. More

by Chris H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A service tech
Dec 03, 2024 -

BMW of Darien responded

Chris, we're delighted to hear about your positive experience at BMW of Darien! It's great that our team went above and beyond to assist you and your wife. We appreciate the kind words and look forward to serving you again in the future!

December 03, 2024

Service staff is knowledgeable. Prices are exorbitant. $800.00 for a new battery? And I don’t need 15 words… More

by paulchennessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

BMW of Darien responded

Paul, thank you for your feedback. While we're glad to hear our staff was knowledgeable, we understand your concern about pricing and appreciate the input. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Trevor Martin - Service Manager - 203-662-2027

December 02, 2024

Excellent very knowledgeable extremely helpful answered all my questions and went above and beyond to show me what I had to learn as a new BMW owner! More

by Mwilliam401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Martin
Dec 03, 2024 -

BMW of Darien responded

We're delighted to hear that our team at BMW of Darien provided such knowledgeable and helpful service. Enjoy your new BMW, and feel free to reach out if you have any more questions!

November 30, 2024

This was a very nice dealership with Very nice people. Zero pressure, o enjoyed a no haggle experience. Two thumbs up. More

by smashvision2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Darien responded

We're delighted to hear you had a no-pressure, enjoyable experience at BMW of Darien! Thank you for the positive feedback and those two thumbs up. Safe travels in your new ride!

November 29, 2024

Keith was knowledgeable and patient. Worked with me on identifying issue and did not want me to pay for unnecessary repairs. More

by DY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Darien responded

We're delighted to hear that Keith provided knowledgeable and patient service at BMW of Darien. It's great to know he helped you identify the issue without unnecessary costs. Thank you for sharing your experience!

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