Back

BMW of Darien

Darien, CT

4.8
2,008 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
Contact Dealership

140 Ledge Rd

Darien, CT

06820

Directions

By Type

Showing 2,008 reviews

September 25, 2024

Timely maintenance and repair. Would recommend. Fully explained all issue so easy to understand and easy to work with More

by Modugnodominick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

BMW of Darien responded

We're glad to hear you had a positive experience with our maintenance and repair services at BMW of Darien. Thanks for the recommendation!

September 25, 2024

Polite, true to estimate, clean loaner, good communication. Luigi very friendly, good coordination, love the coffee. More

by demmo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

BMW of Darien responded

Thank you for the fantastic feedback! We're glad to hear Luigi and our team at BMW of Darien provided excellent service. Enjoy your coffee, and we look forward to seeing you again!

September 22, 2024

As always, the service at Darien BMW is Exceptional. Staff greet you when you walk in they are knowledgeable of products and services. More

by nyrobiandrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

BMW of Darien responded

Thank you for the kind words! We're delighted to hear that our team at BMW of Darien provided exceptional service. We appreciate your support and look forward to seeing you again!

September 22, 2024

Easy check-in and out, good update on problems. Vince was great to work with and made sure to stay in touch. More

by davidjaffe59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

BMW of Darien responded

David, we're glad to hear Vince provided excellent service and kept you informed during your visit at BMW of Darien. Thanks for the positive feedback!

September 22, 2024

Appreciate fitting me in to look at liquid concern, thank goodness no leak, confident in their work More

by Reviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

BMW of Darien responded

We're overjoyed our team has earned your confidence! Thank you for choosing BMW of Darien!

September 20, 2024

Prompt customer service and explanation of cost; drivers also pleasant and on time. Satisfied customer More

by Pmbooks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

BMW of Darien responded

Thank you for sharing your positive experience with BMW of Darien! We're glad to hear our team provided prompt service and clear explanations. Safe travels!

September 20, 2024

I had a difficult to diagnose elex problem. Dealer kept me up to date and solved it in 2 days. More

by nhbrownjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

BMW of Darien responded

Thank you for leaving BMW of Darien a five-star review! We are happy to hear that our team resolved the issue with your vehicle quickly and efficiently. Safe travels!

September 19, 2024

Excellent Dealer…no pressure, very professional and they keep their word. not a very common trait in this business. 5 stars! More

by Mebe7175
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

BMW of Darien responded

Thank you for the 5-star review! We're glad to hear that our team at BMW of Darien provided a professional and pressure-free experience. We appreciate your support!

September 17, 2024

Third used 3 Series I’ve purchased from this dealership and from Steve Kozlowski. I’ve enjoyed each of the three cars and have appreciated Steve’s understanding of my needs and his skillful handling of ea More

by sbryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

BMW of Darien responded

Thank you for your continued trust in BMW of Darien and Steve! We're delighted to hear that each purchase has met your expectations. Enjoy your new ride!

September 16, 2024

Over charging for programming they refuse to finish. If you can’t accomplish something that you said you could then you should refund that portion of the charge, not the initial diagnostic fee, but port More

by Pscool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

BMW of Darien responded

We apologize for any inconvenience and frustration caused by this situation. We strive to provide fair pricing and complete the work we promise, so it's concerning to hear about your experience. Please reach out directly so we can discuss a resolution that addresses your concerns appropriately. Thank you, Trevor Martin - Service Manager - 203-662-2027

...
6
...