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BMW of Darien
Darien, CT
2,093 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,093 reviews
December 29, 2024
The Darien dealership is the best one I have been to. The service is outstanding. They get everything done when they say they will. They guide you on what’s best for your car. I am very pleased with K The service is outstanding. They get everything done when they say they will. They guide you on what’s best for your car. I am very pleased with Keith the advisor that helps me. He is also very good and always willing to help. I will be back. More
by None
Employees Worked With
December 27, 2024
Jaime, the service rep at BMW Darien, provided excellent customer service. He was attentive and followed up on my service requests. He also provided me with important information regarding my vehicle warran customer service. He was attentive and followed up on my service requests. He also provided me with important information regarding my vehicle warranty that will be important in scheduling the next annual service appointment. Jaime was a pleasure to work with. More
by Ron
Employees Worked With
December 24, 2024
Great experience and John Hamilton and his team were truly a breeze to work with … mostly remotely… truly a breeze to work with … mostly remotely… More
by jmalcynsky
Employees Worked With
December 22, 2024
Tyler was courteous, easy to work with, knowledgeable and provided us a great buying experience. provided us a great buying experience. More
by Scottleahy
December 18, 2024
Excellent customer service and quick turnaround time to get your car serviced! The staff was very helpful and friendly. get your car serviced! The staff was very helpful and friendly. More
by Angela
Employees Worked With
December 17, 2024
Annual maintenance visit went efficiently without surprises. Information was clear and service was professional and courteous. surprises. Information was clear and service was professional and courteous. More
by Msilverman
Employees Worked With
December 16, 2024
Sebastian and Anderson made the entire vehicle lease process seamless and painless. What an Awesome experience. My wife loves her new Electric vehicle. process seamless and painless. What an Awesome experience. My wife loves her new Electric vehicle. More
by VPAMPENA
December 16, 2024
Everything went well. My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,00 My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,000 miles. The final complaint is setting the oil change criteria at 11,000 miles. I missed the last oil change for the 3 year 36,000 miles window by a couple of days. I believe there is a culture of upselling maintenance. More
by Eric Mullai
Employees Worked With
December 15, 2024
Overall, it was a great buying experience. Extremely professional, well prepared and made everything seamless. Extremely professional, well prepared and made everything seamless. More
by adamlaura34
