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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,008 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,008 reviews

October 03, 2024

Very courteous and very accommodating . Very friendly and very clean environment. Great experience with service team More

by hbibi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

BMW of Darien responded

Thank you for sharing your positive experience with the service team at BMW of Darien! We're delighted to hear that our courteous and accommodating environment made a great impression. We look forward to serving you again!

October 02, 2024

Professional great timely service Knowledgeable . Great loaner. Clean, new. Got in and out very quickly. More

by bpwoolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

BMW of Darien responded

Thank you for sharing your positive experience with BMW of Darien! We're glad to hear our team provided professional and timely service, along with a great loaner. We appreciate your feedback!

October 02, 2024

Great customer service and communication. Very comprehensive with the evaluation of the vehicle. I would highly recommend. More

by Gms0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

BMW of Darien responded

Thank you for the recommendation! We're glad to hear that our team at BMW of Darien provided great customer service. We appreciate your support!

October 01, 2024

Great service and they try hard to work around car owners schedules. Always wash car after service. More

by Stfleming5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

BMW of Darien responded

Thank you for putting your trust in our team at BMW of Darien! Accommodating our customers' schedules is always the goal - see you next time for service!

October 01, 2024

Within five minutes of driving off the lot, a warning came on that engine oil level was low and to add it immediately. This was after having the dealer had my car for almost a week and charging me almost More

by Ol’ Bait & Switch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Zarembski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 30, 2024

I have worked with Steve K for many years. He is a true professional and terrific to work with. And always great experiences with the Service Department More

by Fdmartin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ardit Shabi and Angel
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Sep 30, 2024 -

BMW of Darien responded

We're delighted to hear about your positive experiences with Steve and our Service Department at BMW of Darien. Thanks for being a loyal customer!

September 29, 2024

Jamie is an absolute professional and trustworthy. He lets you know exactly what is going on and what your options are. More

by donalfredo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

BMW of Darien responded

Thank you for highlighting Jamie's professionalism and trustworthiness! We're glad to hear he provided clear communication and options during your visit at BMW of Darien.

September 29, 2024

I had a great experience leasing an i4m50. Tyler made the process efficient and seamless. More

by justin.grunfeld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

BMW of Darien responded

Thanks for trusting Tyler and the BMW of Darien team with your business, Justin. Here's to the road ahead in your new lease!

September 28, 2024

Pleasant experience Didn’t wait Was offered a good deal on oil change delivery Overall went very well More

by Fratek.kf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

BMW of Darien responded

Thank you for sharing your positive experience with BMW of Darien! We're glad to hear that everything went smoothly and you received a great deal on the oil change. We appreciate your feedback!

September 26, 2024

The best - they listen, they care about your car and your experience, they find any possible warranties that might cover needed service issues/repairs, and they make sure you leave satisfied. More

by jimcampbell13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

BMW of Darien responded

Jim, we're delighted to hear that you had such a positive experience with BMW of Darien! Thanks for sharing your feedback and for choosing us. Safe driving!

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