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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,015 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,015 reviews

June 13, 2023

Steve was very helpful, keep his word, explained everything to us. Made the process stressless More

by Missubilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

BMW of Darien responded

Thank you for the review! We appreciate the kind feedback about Steve and hope to see you again at BMW of Darien. Safe travels!

June 10, 2023

This dealership consistently delivers top-quality service by a team of professionals, who are very knowledgeable about their customers’ vehicle and always follow up after a service appointment to make sure t More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

BMW of Darien responded

We're thrilled to hear how satisfied you are with our team's expertise and customer service, Milan! It's great to know that the follow-up call was helpful, too. Thank you for the recommendation of BMW of Darien, and we hope to see you back again down the road!

June 08, 2023

Just great people doing great work. Outstanding service center! Best customer experience of any Dealership More

by Dan.wilczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
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Jun 08, 2023 -

BMW of Darien responded

Dan, we are blushing from your kind feedback! Thank you from the whole team at BMW of Darien!

June 08, 2023

Courteous and responsive. Service was completed promptly and the car returned washed and looking good. More

by Patrick D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

BMW of Darien responded

Patrick - Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

June 08, 2023

I love getting my car serviced at Bmw Darien. Thomas Telesco was one of the greatest service advisors I’ve ever worked with if you need a good service advisor , please go to Bmw in darien and wor More

by Pablo117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cosgrove, George Santangelo, Chris Legere, Albano Kroj
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Jun 09, 2023 -

BMW of Darien responded

Thank you for reviewing BMW of Darien! We will pass along your appreciation to Thomas and the team. Safe travels!

June 07, 2023

It’s a customer-first experience at Darien BMW. Excellent communication and responsiveness. Everyone who answers the phone is knowledgeable and helpful. More

by LibertyShea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
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Jun 07, 2023 -

BMW of Darien responded

We are pleased to hear that you had a friendly and efficient experience at BMW of Darien. It's always great to know our team is providing excellent communication and assistance to our clients. Thank you for taking the time to leave us a positive review!

June 07, 2023

Fast and efficient, excellent communication, very good about the difference between necessary repairs and optional repairs. Big fan of Jaime and BMW Darien More

by alalt828
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

BMW of Darien responded

We're thrilled to hear about your positive experience working with Jaime and the team here at BMW of Darien! It's great to see that our communication about necessary versus optional repairs was helpful for you and that we were able to get everything done efficiently. Drive safe!

June 06, 2023

Jaime was very helpful and very understanding to my needs especially it was my first time at BMW Darien. Thank you More

by Annevictorin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

BMW of Darien responded

We're glad you had a great first visit with us at BMW of Darien! It's wonderful to hear that Jaime provided you with helpful and understanding service. Thank you for taking the time to share your experience, and we hope to see you again down the road.

June 06, 2023

20 years of experience all good great service and easy to get a loaner if car will be in all day More

by Gkendallhubbard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kozlowski
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Jun 06, 2023 -

BMW of Darien responded

It's our pleasure to provide loaner vehicles and help make our customers' experiences successful! Thank you for supporting BMW of Darien with your loyalty these past two decades. We look forward to your next visit!

June 06, 2023

Professional, helpful service, pleasant experience with Keith and the rest of the team Darien BMW More

by ZKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

BMW of Darien responded

We are glad to hear that Keith and the team provided excellent support! Thank you for choosing BMW of Darien.

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