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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,209 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,209 reviews

March 12, 2024

BMW Darien is an outstanding dealership owned by the Callari family. Don Doria is the best salesman and Vincent Pampena is the best in their service department. More

by AM
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

BMW of Darien responded

We appreciate your kind words about our team at BMW of Darien! It's great to know that you had a positive experience with us. We'll be sure to pass along the praise to Don and Vincent - thanks for choosing us!

March 09, 2024

Quick and easy drop off and pick up, and service rep kept me informed of status throughout the day. More

by capogrossi
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

BMW of Darien responded

We're glad to hear working with our team was a breeze! We appreciate your business and hope to see you for another efficient service visit to BMW of Darien!

March 07, 2024

Excellent explanations of service needed. Videos were a big help to explain situation. Gave rationale of what needed to be done now More

by petertarrant
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

BMW of Darien responded

Peter, we're glad to know our explanations and videos were helpful during your service visit at BMW of Darien. We always aim for clear communication so you can make informed decisions about your vehicle's needs. Thanks for the review!

March 07, 2024

Easy to schedule service appointment, friendly service advisors, high quality professional service, timely execution. Highly recommend this dealership. More

by LK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

BMW of Darien responded

We're delighted to know that you found our service easy and professional at BMW of Darien. Thanks for the high recommendation!

March 05, 2024

Exceptional service! I had a problem with my 440i hard top convertible. The service department addressed the problem immediately but after two weeks, the problem re-occu More

by debloban
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

BMW of Darien responded

We're so glad to know that our service department at BMW of Darien was able to address your 440i's issue effectively. It's great hearing how Vince kept you updated throughout the process, and we appreciate your kind words about our team!

March 03, 2024

I have received my cars at this dealership for the past 20+ years and have always been more than satisfied with the sales and service. More

by James
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Martinez
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Mar 04, 2024 -

BMW of Darien responded

James, we're so grateful for your loyalty to BMW of Darien over the past two decades! It's always a pleasure serving you and ensuring that both sales and service exceed expectations. Here's to many more years together!

March 02, 2024

Professional, timely, and great service all around. Keith was great and informative throughout. Thanks again. More

by Dcarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Mar 04, 2024 -

BMW of Darien responded

We're glad to know you had a great experience with Keith at BMW of Darien. Thanks for the positive feedback!

March 02, 2024

Great sales experience with Spencer. Overall I don’t love the dealership. Layout is bad and not enough cars on sight. More

by bclawlor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer Martin
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Mar 04, 2024 -

BMW of Darien responded

Thanks for your feedback. We're glad to know Spencer provided a great sales experience at BMW of Darien. Your comments about our layout and inventory are noted - we're always looking for ways to improve!

March 02, 2024

Excellent experience overall from our sales client advisor (Silvia Daniels) and finance consultant (Ardit Shabi)! Exemplary overall customer service. More

by Albert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ardit Shabi , Silvia Daniels
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Mar 04, 2024 -

BMW of Darien responded

Albert, we're delighted to know that Silvia and Ardit provided you with an excellent experience at BMW of Darien. Thanks for the shout-out!

March 02, 2024

Very professional easy to deal with great customer service we highly recommend anyone going to the dealership More

by Adorno16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Samperi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebony Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Martinez
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Mar 04, 2024 -

BMW of Darien responded

We're glad to know you had a positive experience at BMW of Darien and appreciated our customer service. Thanks for the recommendation - see you down the road!

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