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BMW of Darien

Darien, CT

4.8
2,014 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,014 reviews

August 17, 2023

Have encountered attentive, pleasant and efficient personnel throughout. In particular, great service from Sales associate Steve Kozlowski and service advisor Jaime Gonzalez More

by tg
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

BMW of Darien responded

We're glad to know our team, especially Steve and Jaime, provided you with great service at BMW of Darien. Thanks for sharing your experience!

August 16, 2023

Staff was professional and courteous, my car was serviced fairly quickly and the whole process was easy. Shout out to Dan Eager! More

by X3SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Eager, Brad
Aug 16, 2023 -

BMW of Darien responded

We're glad to know you had a smooth and efficient service experience at BMW of Darien! Thank you for giving Dan a shout-out!

August 15, 2023

Booked a wheel resurface. Upon arrival was informed they only work on certain days. The agent really did not care that I could not get what I had booked. More

by Jon T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Telesco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

BMW of Darien responded

Jon, I'm sorry to learn about your experience with the wheel resurface booking. It's important that our customers receive accurate information and feel valued at all times. We'd like to look into this further for you - please reach out when it suits you best so we can make things right. Thank you, Trevor Martin - Service Manager - 203-662-2027

August 15, 2023

Ideal in every respect! Keith was great. Appreciated the baker service and the car wash too More

by Marthalane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

BMW of Darien responded

We are thrilled to hear that you enjoyed working with Keith during your recent visit to BMW of Darien! Thank you for having confidence in us!

August 14, 2023

My service was completed Right on time Vincent was helpful and friendly He was professional More

by joangray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

BMW of Darien responded

We're glad Vincent and the team provided you with an efficient vehicle service, Joan! We hope to see you again at BMW of Darien!

August 14, 2023

Excellent service as always, I have tried all the BMW dealer/service shops in CT and by far BMW of Darien is the best. Always professional, timely and willing to accommodate requests. It's a pleasure wor More

by varun.tejpal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 15, 2023 -

BMW of Darien responded

We're delighted to know that you've found our service at BMW of Darien to be the best! We always aim for professionalism and timeliness. Thank you so much for your kind words!

August 12, 2023

Great dealership, great salesperson! Loved the follow up and prompt attention. It was a seemless transactions and I would return without a doubt. More

by rjbunch77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saif Aman
Aug 14, 2023 -

BMW of Darien responded

Thanks for the positive feedback! We're glad to know your experience at BMW of Darien was seamless and enjoyable. Looking forward to seeing you again in the future!

August 10, 2023

My 7 years owning a BMW, I prefer this dealer for their consistent experience and customer service. Even though it's not the closest BMW shop to where I live…I always bring my business here. More

by bo.chen27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

BMW of Darien responded

Bo, we're so glad to know that you've had consistently great experiences with us at BMW of Darien. Thank you for choosing us and making the extra trip!

August 08, 2023

Routine maintenance, friendly and prompt service. Good set up for check in upon arrival. pleasant waiting room. More

by gdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Eager
Aug 09, 2023 -

BMW of Darien responded

Thanks for choosing BMW of Darien! We appreciate your kind words and hope to see you again soon. Take care!

August 04, 2023

Excellent service and expertise. Darien BMW is efficient and friendly with very competent and personable people. More

by danieljfriedrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yussef Warde
Aug 04, 2023 -

BMW of Darien responded

Daniel, we appreciate your kind words about our team at BMW of Darien! We strive to provide excellent service and it's great to know you had a positive experience with us. Safe travels!

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