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BMW of Darien

Darien, CT

4.8
2,014 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,014 reviews

September 27, 2023

Everything was done well, thorough and on time. No surprises. I will definitely be back. More

by mschepps101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

BMW of Darien responded

We appreciate your feedback! Thank you for choosing BMW of Darien. See you next time!

September 25, 2023

Excellent service. A wonderful experience. BMW of Darien is always pleasant and helpful. Thank you. More

by CtCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

BMW of Darien responded

We're so glad to know you had a wonderful experience with us at BMW of Darien! Our team is always here to provide excellent service. Thanks for your kind words and support!

September 23, 2023

I had a great experience! I found them yo be very honest and straightforward. I will shop here again. More

by aladriani
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

BMW of Darien responded

Aladriani, we're glad to know you had a great experience with our team here at BMW of Darien. We appreciate your trust and look forward to serving you again in the future! Take care!

September 22, 2023

Very accommodating professional courteous dealership went the extra mile and were very pleasant and efficient More

by karinverdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

BMW of Darien responded

Karin, we're delighted to know you had a pleasant and efficient experience at BMW of Darien. We always aim to go the extra mile for our customers! Thanks for your kind words.

September 22, 2023

I have had excellent service here. Vince Pampena couldn't have been more helpful and polite. More

by jimbodeb
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

BMW of Darien responded

Thank you for giving a shoutout to Vince and leaving BMW of Darien a five-star review!

September 22, 2023

My service was seamless. They picked up the car , left a loaner and returned the car within the work day More

by BMW customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

BMW of Darien responded

We're glad to know that you had a seamless service experience with us at BMW of Darien. We always aim for convenience and efficiency! Thanks for sharing your feedback, we appreciate it.

September 22, 2023

Super accommodating whether you wait for your service or get a courtesy car. Warm and friendly and love that your car is nicely washed and cleaned upon pick up! Jaime is terrific!! More

by Rebecca jo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

BMW of Darien responded

Rebecca, we're delighted to know you had a positive experience with Jaime and our team at BMW of Darien. We always aim for top-notch service! Thanks for the review!

September 21, 2023

Very busy service dept. Need more service reps. Prefer phone calls, when car is ready. Not texts. More

by kathrynstewart16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

BMW of Darien responded

We are honored to receive your support. Thank you! - BMW of Darien Team

September 21, 2023

BMW if Darien has a great Sales and Service. Steve in Sales is the best and the Service department is great too More

by mlobalbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

BMW of Darien responded

Thanks for the shout-out! We're glad to know that Steve and our service department at BMW of Darien met your expectations. We hope to see you back for any future automotive needs!

September 20, 2023

They are always professional and address and report back on any concerns I have. I have been a customer since 1996 and they have never disappointed me. More

by sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

BMW of Darien responded

We're delighted to know that you've been a satisfied customer since 1996 at BMW of Darien. We always strive for professionalism and address all concerns, so it's great to see this reflected in your experience, Sally.

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