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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,014 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,014 reviews

November 13, 2023

I’ve been dealing with BMW BMW for decades I think they have great service but when someone purchase a car I think they should have extended warranty depending on how long you use them More

by smith.holsey36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

BMW of Darien responded

Thank you for your loyalty and honest feedback! It's great to know you've been satisfied with our service at BMW of Darien over the years, and we'll certainly take your suggestion about extended warranties into consideration. Safe travels!

November 11, 2023

Vinny is my service partner and he is very thorough, polite, knowledgeable and very helpful. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

BMW of Darien responded

We are glad to hear that our team provided excellent service. Thank you for choosing BMW of Darien.

November 11, 2023

Jaime was knowledgable of the services required to keep my vehicle running safe and smooth. He also genuinely tried to find me the best pricing option. I appreciate thag courtesy. More

by allen.huang.usc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

BMW of Darien responded

Allen, we're glad to know that Jaime was able to assist you effectively and find the best pricing option for your vehicle's needs at BMW of Darien! We appreciate your feedback — thank you!

November 10, 2023

Efficient service team. Always addresses the issue and fix what is needed. Highly recommend this team. More

by mdz8868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

BMW of Darien responded

We appreciate your high recommendation and are glad to know our service team at BMW of Darien has been efficient in addressing your needs. Thanks for the positive review!

November 09, 2023

Smooth, easy, pleasurable, informative from Vincent to the ride home and all others involved…superlative! More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know name of guy who drive me home, sweet fellow!
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Nov 09, 2023 -

BMW of Darien responded

Sue, we're delighted to know that Vincent and the rest of our team at BMW of Darien provided you with a smooth and informative experience. Thanks for your superlative review!

November 08, 2023

Vincent is a great salesman always so courteous and helpful, and the videos now are so helpful More

by Arizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

BMW of Darien responded

We're delighted you've appreciated Vincent and the videos we offer at BMW of Darien! Thank you for the 5-star review!

November 08, 2023

Great team and service. Thank you for impeccable work on our X-1. Couldn’t recommend you more highly. More

by Hbertram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

BMW of Darien responded

We're delighted you had a great experience with our team at BMW of Darien. Thank you for trusting us with your X1 and recommending us so highly! Enjoy the ride!

November 07, 2023

Very efficient and great service. Arranged a repair for my car on very short notice when needed the most. More

by Clarsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

BMW of Darien responded

Clarsen, we're happy to know our team at BMW of Darien helped you efficiently when it mattered most. Thanks for the positive feedback! We look forward to serving you again.

November 01, 2023

It is a very professional environment. Everyone is equally courteous and pleasant. The scent throughout the dealership is noticeable and exceptional. I appreciate that the service rep More

by Vicnitty3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

BMW of Darien responded

We're delighted to know you found our team at BMW of Darien professional and trustworthy. We aim for a pleasant atmosphere in all aspects - even down to the scent! Thanks for your trust and confidence in us.

October 27, 2023

The customer service at this BMW dealership is excellent, reliable and receptive which contributes greatly to my servicing my car there. More

by Pth0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

BMW of Darien responded

We're delighted to know that you've had excellent experiences with our customer service at BMW of Darien. We appreciate your trust in us for servicing your car and look forward to continuing this relationship!

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