BMW of Darien

Mike Kesterlian was a pleasure to deal with, he was very quick to get back to me when a question was needed to be answered via email. He's a top notch sales associate and made my decision to buy from BMW of quick to get back to me when a question was needed to be answered via email. He's a top notch sales associate and made my decision to buy from BMW of Darien an easy one. More

Jill Brown is extremely responsive, courteous and efficient. I never have to wait too long for an answer as to why my car needs repair and she is very good at explaining maintenance problems in a way efficient. I never have to wait too long for an answer as to why my car needs repair and she is very good at explaining maintenance problems in a way that is easy to understand. (This way I understand exactly what I am paying for!) I can always depend on Jill to see that my car is serviced swiftly and effectively. And she is super nice. More

Don did a great job getting us the car we wanted ahead of schedule and at a reasonable price. He also was very responsive to all our questions and concerns. schedule and at a reasonable price. He also was very responsive to all our questions and concerns. More

Trevor Martin is an assett to BMW of Darien. We had a few bumps with service after the purchase of our used car and he took care of everything and kept us in the loop. He went above and beyond for us an few bumps with service after the purchase of our used car and he took care of everything and kept us in the loop. He went above and beyond for us and has made us comfortable with our purchase and our continued dealings with BMW of Darien as they "did the right thing" when it was necessary. We love our car and are 100% confident when we call Trevor to make our service appointments that he will make sure the job is done as it should be. More

Barbara is a true asset to the dealership. She is very customer focused, knowledgeable about BMW's products and services courteous and professional. I just bought my 6th BMW and not only would I even thi customer focused, knowledgeable about BMW's products and services courteous and professional. I just bought my 6th BMW and not only would I even think of going to another dealership, I would not use any other sales person. Barbara knows how I like to work and my preferences with cars and is very responsive to my needs. She is a pleasure to deal with and I have recommended her to a number of other friends and colleagues who feel the same about her. More

I called late on a Thursday afternoon and Joe was able to accomodate me early on Friday morning. He arranged for a shop foreman to take a drive with me to see what the issue with my car was. The problem was accomodate me early on Friday morning. He arranged for a shop foreman to take a drive with me to see what the issue with my car was. The problem was diagnosed, the car taken into the shop, I was given a ride to my office and four hours later the car was done. I doubt that anyone can ask for more than that. Outstanding group at BMW of Darien. Friendly and courteous and always willing to help. Thank you. More

barbara monick is a wonderful sales person. very professional. knows all about the various models. can deliver on time without any glitches. works great deals. she is far above the usual car sales professional. knows all about the various models. can deliver on time without any glitches. works great deals. she is far above the usual car sales person. we have purchased 6 bmws from this dealer and the last 5 were from barbara. whatever barbara is selling we will be buying! upon delivery she takes her time and makes sure we understand how everything works. we have always had a positive experience with barbara. More

Joe is a true professional. Yesterday morning, my car Joe is a true professional. Yesterday morning, my car would not start, I had my vehicle towed to BMW of Darien. Joe had answers for me immediately Joe is a true professional. Yesterday morning, my car would not start, I had my vehicle towed to BMW of Darien. Joe had answers for me immediately! Joe even took time during his lunch to give me a call, not only tell me what happened, but to give me an in depth explanation of how/why it happened. Joe also had it ready for me the same day! He provides great service and is the main reason that I continue to have my vehicle serviced in Darien. He is always there with answers to my questions quickly and accurately. He is prompt with his responses and gives honest recommendations. I would recommend him highly. More

She is great to deal with and is very professional.I drop off the car and everything is handle.I never have to worry about anything.She call's when she says she will and everything is on time.I highly recomm off the car and everything is handle.I never have to worry about anything.She call's when she says she will and everything is on time.I highly recommend her to everyone. More

Jill is the most caring and accommodating service representative I have ever had. I have been a Mercedes Benz and Lexus owner for many many years. I have never found anyone as accommodating as Jill. representative I have ever had. I have been a Mercedes Benz and Lexus owner for many many years. I have never found anyone as accommodating as Jill. Unfortunately, I find the 550x I own a spectacular automobile, but I am very concerned about the number of times I have had to have a tire replaced. More