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BMW of Darien

Darien, CT

4.8
2,104 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,104 reviews

July 24, 2024

Well organized, clean, follow schedule. Polite, professional. Do not overcharge for unnecessary operations. Overall ' good. More

by kremer_email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

BMW of Darien responded

Thanks for the positive feedback! We're glad to hear you had a great experience with our team at BMW of Darien. We appreciate your support and look forward to serving you again!

July 23, 2024

Vince in service did an excellent job managing my repair experience. I would recommend him at BMW of Darien. More

by david.b.schoenrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

BMW of Darien responded

David, we're glad to hear Vince provided excellent service during your repair experience at BMW of Darien. Thanks for the recommendation!

July 23, 2024

Excellent service on time. Very efficient and courteous. Kept me informed about the status of the service. More

by Wisch733
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

BMW of Darien responded

Thanks for the great feedback! We're glad to hear you had an efficient and courteous experience with our team at BMW of Darien. We appreciate your support!

July 23, 2024

Very pleased with their service. On time and very thorough. Vincent was very professional to work with More

by Jl10345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

BMW of Darien responded

Thank you for the positive feedback! We're glad to hear that Vincent and our team at BMW of Darien provided timely and thorough service. We appreciate your support!

July 23, 2024

Everyone did there job respectfully and responsively. Dan was great with handling questions about extended service. More

by jpszenica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

BMW of Darien responded

Thank you for the positive feedback! We're glad to hear Dan and our team at BMW of Dan provided respectful and responsive service. Enjoy your driving experience!

July 19, 2024

Tyler provided an excellent experience which led to us choosing this particular BMW dealership. The most important issue was the driver's position for my wife; Tyle spent the time to adjust the car to me More

by Ira Goldstein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

BMW of Darien responded

Ira, we're delighted to hear that Tyler's exceptional service made your experience at BMW of Darien stand out. Thanks for choosing us and welcome to the BMW family!

July 04, 2024

Tim was outstanding in every way. An absolute pleasure to work with. Answered our questions, anticipated others and helped us with the purchase of the perfect car. More

by Karen Rae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

BMW of Darien responded

Karen, we're delighted to hear that Tim provided such exceptional service at BMW of Darien. Enjoy your new car!

June 18, 2024

Where do I even begin? I went to this dealership on my way to an event in Connecticut from New Jersey because I wanted to shop for my new luxury car. They were nothing but More

by ronaldgullo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ardit Shabi
Jun 20, 2024 -

BMW of Darien responded

We're delighted to hear that our team at BMW of Darien provided you with such a positive and professional experience. Enjoy your new I4 M50!

June 15, 2024

Not pleased how service was handled. Rep. Did not call me that they needed the car for a third day. More

by eriwac22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

BMW of Darien responded

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and we are truly sorry that we did not meet your expectations during your last visit. I would like to see if there is anything we can do to help here. Please contact me directly. Thank you, Trevor Martin - Service Manager - 203-662-2027

June 14, 2024

Superb service- and helped with any and all needs of mine- from a loaner car to numerous follow up messages- the service was amazing More

by Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

BMW of Darien responded

Warren, we're delighted to hear that you had an amazing experience with the team at BMW of Darien. Thanks for sharing your feedback!

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