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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,013 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,013 reviews

March 02, 2024

Professional, timely, and great service all around. Keith was great and informative throughout. Thanks again. More

by Dcarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Mar 04, 2024 -

BMW of Darien responded

We're glad to know you had a great experience with Keith at BMW of Darien. Thanks for the positive feedback!

March 02, 2024

Great sales experience with Spencer. Overall I don’t love the dealership. Layout is bad and not enough cars on sight. More

by bclawlor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer Martin
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Mar 04, 2024 -

BMW of Darien responded

Thanks for your feedback. We're glad to know Spencer provided a great sales experience at BMW of Darien. Your comments about our layout and inventory are noted - we're always looking for ways to improve!

March 02, 2024

Excellent experience overall from our sales client advisor (Silvia Daniels) and finance consultant (Ardit Shabi)! Exemplary overall customer service. More

by Albert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ardit Shabi
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Mar 04, 2024 -

BMW of Darien responded

Albert, we're delighted to know that Silvia and Ardit provided you with an excellent experience at BMW of Darien. Thanks for the shout-out!

March 02, 2024

Very professional easy to deal with great customer service we highly recommend anyone going to the dealership More

by Adorno16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Samperi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebony Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

BMW of Darien responded

We're glad to know you had a positive experience at BMW of Darien and appreciated our customer service. Thanks for the recommendation - see you down the road!

March 01, 2024

This is the best dealership ever, not only when you buy a car they are awesome, but when you go to the service side of it it they are so wonderful! Attentive, helpful, reachable and especially Jaime is the More

by Deb
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

BMW of Darien responded

Deb, it's fantastic to know that you've had such a positive experience with us at BMW of Darien. We'll make sure Jaime hears about your kind words! Thanks for the review, and we hope to continue exceeding your expectations in future visits.

February 22, 2024

Great service. Jaime Gonzalez has consistently been helpful, courteous and kind. He's the absolute best and I would never go elsewhere. More

by Jamie Becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

BMW of Darien responded

Jamie, we're so glad to know that Jaime has been consistently helpful and courteous during your visits to BMW of Darien. Thanks for your loyalty and glowing review - drive safely!

February 22, 2024

There are no words to describe Silvia's honesty, integrity... She had me in my new car in under 24 hours. Gave me a very fair price for my trade in and never changed the deal once. This is the ol More

by joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

BMW of Darien responded

Joseph, we're delighted to know that Silvia provided you with an exceptional experience at BMW of Darien. We pride ourselves on our honesty and integrity. Enjoy your new car!

February 19, 2024

I’ve been in and out the shops for 40 years. Hands down the best experience I’ve ever had was my last week’s visit to BMW of Darien. My service advisor Daniel provided me with an exceptional le More

by Farzd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

BMW of Darien responded

Farzad, we're delighted to know that Daniel provided you with such a memorable experience at BMW of Darien! We appreciate your kind words and look forward to serving you for many years to come. Safe travels!

February 18, 2024

Steve was extremely helpful and straightforward. He did everything he said he would do, and was a pleasure to work with. I never felt like I was being hustled or upsold, which is a nice experience More

by KCoupe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

BMW of Darien responded

We're glad to know that Steve and Anderson provided you with a straightforward, pleasant experience at BMW of Darien. We appreciate your feedback about not feeling hustled or upsold - we always aim for transparency! Thanks for the review!

February 17, 2024

Service department was able to execute excellent short notice service. Handled complications efficiently, timely and without error. Keith ensured I was a happy customer. More

by elizabethh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

BMW of Darien responded

Elizabeth, we're glad to know our service department at BMW of Darien was able to meet your needs on short notice. It's great that Keith ensured a smooth and efficient process for you!

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