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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,104 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,104 reviews

September 12, 2024

Service was excellent, TJ kept me well informed of work being done, loaner car provided More

by RAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

BMW of Darien responded

Thanks a bunch from the BMW of Darien Team! We are happy to hear that TJ was informative and ensured you were accommodated with a loaner!

September 12, 2024

Nice, friendly, and professional! My service advisor explained exactly what needed to be done. Thank you! More

by Rmarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

BMW of Darien responded

We're glad to hear you had a positive experience with our team at BMW of Darien. Thanks for the kind words!

September 10, 2024

Excellent top notch service. They always go out of the way to ensure satisfaction. They do not nickel and dime you. They do only the seevices you need and do not upsell you for u More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

BMW of Darien responded

Thank you for sharing your positive experience! We're delighted to hear that our team at BMW of Darien provided top-notch service and ensured your satisfaction without upselling unnecessary services. We appreciate your support!

September 10, 2024

Excellent service. Kept me informed of the progress of the work being done and the issues that arose. Would recommend highly. More

by jejperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

BMW of Darien responded

Thank you for the high recommendation! We're glad to hear that our team at BMW of Darien kept you well-informed and provided excellent service. We appreciate your support!

September 06, 2024

Always great service at BMW of Darien. Convenient, timely, informative, efficient, looking for three more words to complete this review More

by jwj1717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

BMW of Darien responded

Thank you for the positive feedback! We're glad to hear that our service at BMW of Darien continues to meet your expectations. We appreciate your support and look forward to serving you again!

September 05, 2024

Well run shop, Vince pampena a top notch service advisor. Give him a call, very conscientious and honest More

by La Otro
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

BMW of Darien responded

We're delighted to hear that Vince provided top-notch service at BMW of Darien! Thanks for the great feedback and recommendation.

August 29, 2024

Always very professional and they do fantastic work, you get what you pay for in terms of service and attitude More

by JDParks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
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Aug 30, 2024 -

BMW of Darien responded

Thank you for the great feedback! We're glad to hear that our team at BMW of Darien provided professional service and fantastic work. We appreciate your support!

August 28, 2024

Polite reception, prompt service, good value. The person handling my account was friendly, knowledgeable prompt in his response More

by Davidmace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

BMW of Darien responded

David, we're delighted to hear you had a positive experience with our team at BMW of Darien. Thanks for sharing your feedback!

August 28, 2024

Took my car in for an oil change. I got a call that it was currently in the car wash and be ready soon. When I went to pick it up, it was clear it had not been washed at all. They als More

by msze88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Zarembski
3.0
This rating includes all reviews, with more weight given to recent reviews.
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August 27, 2024

Attentive to my car’s issue. New battery needed. Unnecessary diagnostic not recommended. Appreciated that. Done next morning and gave us a ride back home as well. More

by ltdpasqwle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

BMW of Darien responded

Thank you for sharing your experience! We're glad to hear our team at BMW of Darien could assist with your car's issue efficiently and provide a convenient ride home. We appreciate the support!

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