BMW of Darien

Easy check-in and out, good update on problems. Vince was great to work with and made sure to stay in touch. Vince was great to work with and made sure to stay in touch. More

Prompt customer service and explanation of cost; drivers also pleasant and on time. Satisfied customer also pleasant and on time. Satisfied customer More

I had a difficult to diagnose elex problem. Dealer kept me up to date and solved it in 2 days. Dealer kept me up to date and solved it in 2 days. More

Excellent Dealer…no pressure, very professional and they keep their word. not a very common trait in this business. 5 stars! keep their word. not a very common trait in this business. 5 stars! More

Third used 3 Series I’ve purchased from this dealership and from Steve Kozlowski. I’ve enjoyed each of the three cars and have appreciated Steve’s understanding of my needs and his skillful handling of ea and from Steve Kozlowski. I’ve enjoyed each of the three cars and have appreciated Steve’s understanding of my needs and his skillful handling of each transaction. That’s why I have relied on Steve each time I’m ready for a slightly used car. More

Over charging for programming they refuse to finish. If you can’t accomplish something that you said you could then you should refund that portion of the charge, not the initial diagnostic fee, but port If you can’t accomplish something that you said you could then you should refund that portion of the charge, not the initial diagnostic fee, but portion which you charge to do some thing which you failed to be able to do. If the works not completed, then the customer should be refunded for that charge More

Great experience. Jamie is the best! Very thorough and knowledgeable. He and the rest of the staff always work to get to the bottom of any issue and explain it in easy Jamie is the best! Very thorough and knowledgeable. He and the rest of the staff always work to get to the bottom of any issue and explain it in easy to understand ways. More

I can’t express how thankful I am for How I was treated with the upmost respect, and patience towards the time I was there . Tyler salesman ,Tom General sales manager, and of course Rodney vip event perso with the upmost respect, and patience towards the time I was there . Tyler salesman ,Tom General sales manager, and of course Rodney vip event person !!! I would very highly recommend this place !!! Ask for Tyler He is a very respectful young gentleman!!!!! More

Easy to get an appointment. The team was very crisp ... no wait when I got there. Explained the services that needed to be performed and the cost. Arranged a reid home for me The team was very crisp ... no wait when I got there. Explained the services that needed to be performed and the cost. Arranged a reid home for me then pick up at end of day. Great communications and execution! More

Best dealership experience I have had. From start to finish everyone I spoke with was very professional and knowledgeable. There was a true team effort to get me all the information I need From start to finish everyone I spoke with was very professional and knowledgeable. There was a true team effort to get me all the information I needed. Most importantly, they made me comfortable that they were helping me find the vehicle I wanted, not just trying to sell me something they wanted to sell. If only all dealerships were like this, buying a car could be stress free. I walked in unannounced and Ray was fantastic and helped me test drive several cars. His personality and professionalism made me very comfortable with the dealership immediately. Ebony and Tom followed up with me in a timely manner to make sure I was satisfied and to offer continued support in my search. Tyler was so knowledgeable in answering all my questions on any and all topics and helping me locate the perfect vehicle. Anderson was the cherry on top, I have had poor experiences with the financial professionals at other dealers who always seem to try and pressure you into additional purchases late in the process. Anderson answered all my questions and got me exactly what I needed and only what I needed, and the paperwork start to finish was unbelievably quick and easy. I wish I could buy another car today! If you are lucky enough to work with any of these professionals I am confident you will have a good experience, and I expect the rest of the team at BMW Darien performs at this same exceptional level. Thank you again to all! More