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BMW of Darien
Darien, CT
2,144 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,144 reviews
December 16, 2024
Everything went well. My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,00 My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,000 miles. The final complaint is setting the oil change criteria at 11,000 miles. I missed the last oil change for the 3 year 36,000 miles window by a couple of days. I believe there is a culture of upselling maintenance. More
by Eric Mullai
Employees Worked With
December 15, 2024
Tim was a pleasure to work with. Made the process of trading a car very easy. Highly recommend. Made the process of trading a car very easy. Highly recommend. More
by Racegirl4t8
Employees Worked With
December 15, 2024
Overall, it was a great buying experience. Extremely professional, well prepared and made everything seamless. Extremely professional, well prepared and made everything seamless. More
by adamlaura34
December 14, 2024
Great service department, Vincent and Jaime are great and truly go above and beyond in regards to the care of your vehicle. I would recommend them to any BMW owner in Fairfield County. Plan to be a repeat cu truly go above and beyond in regards to the care of your vehicle. I would recommend them to any BMW owner in Fairfield County. Plan to be a repeat customer for years and years to come. More
by Cristian
December 14, 2024
The entire team at Darien BMW is awesome. Tim Haines is an excellent sales person and I have worked with him for over a decade. Perfect service every time and a great annd trustworthy guy. Tim Haines is an excellent sales person and I have worked with him for over a decade. Perfect service every time and a great annd trustworthy guy. More
by BroncoDan
December 13, 2024
Keith was friendly and did his job as he stated that need to be done. need to be done. More
by Ken
Employees Worked With
December 12, 2024
Sebastian Mortenson is The dealship to me. he fast and efficient and always takes care of me in a way that’s very fair. i think i’ve leased 5 or 6 cars through him. ive also recommended frie he fast and efficient and always takes care of me in a way that’s very fair. i think i’ve leased 5 or 6 cars through him. ive also recommended friends to him and they too found him great to work with. More
by better
Employees Worked With
December 12, 2024
Communication and attention to detail were outstanding. Flexibility with a promotional offer was especially good. Flexibility with a promotional offer was especially good. More
by Patrick
December 12, 2024
Second car I’ve bought from this dealer, very smooth sales experience with Ray from start to finish. sales experience with Ray from start to finish. More
by SilverDog
December 10, 2024
Came in for an oil change, picked up my car and noticed that my car was still staying that I needed an oil change, when I asked why does it still say that I need an oil change I was told I had to pay an ad that my car was still staying that I needed an oil change, when I asked why does it still say that I need an oil change I was told I had to pay an additional $85 to remove it. Total rip off. Not to mention on my way home from my appointment my car started overheating. My 3rd BMW and this is the worst BMW dealer. I will take the Trip and drive to BMW of Tenafly going forward. More
by Ge318
Employees Worked With
