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BMW of Darien
Darien, CT
2,210 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,210 reviews
July 29, 2025
Prompt service after appointment was scheduled just two days prior. Keith was very helpful with questions I had about navigation software. days prior. Keith was very helpful with questions I had about navigation software. More
by Jmdubaz
Employees Worked With
July 27, 2025
I had the oil changed on my BMW 320 at the Darien BMW dealership and they did a great job. dealership and they did a great job. More
by Rick
Employees Worked With
July 27, 2025
Great experience with Ray, Samantha and Ardit with the new BMW. They were very professional and efficient. A pleasure. new BMW. They were very professional and efficient. A pleasure. More
by steve.lurito
Employees Worked With
July 26, 2025
Wonderful service everyone was professional. Dan was extremely polite and knowledgeable. Both drivers that transported me back and forth from home to BMW were extremely pleasant.. overall great Dan was extremely polite and knowledgeable. Both drivers that transported me back and forth from home to BMW were extremely pleasant.. overall great experience More
by Jasmine
Employees Worked With
July 25, 2025
The treatment and service at this dealership were exceptional. From the staff in the service bays to my client service advisor Keith, all the employees were kind, polite, helpful and knowledgeable. K exceptional. From the staff in the service bays to my client service advisor Keith, all the employees were kind, polite, helpful and knowledgeable. Keith worked hard to ensure I was taken care of as quickly as possible and I was. Great place and it will be my regular dealership going forward. More
by BC 66
Employees Worked With
July 25, 2025
Helpful in solving the problem including using of loaner for extended period. The Advisor was patient in explaining the issues. One disappointment was the coverage of the extended warranty recommended by th for extended period. The Advisor was patient in explaining the issues. One disappointment was the coverage of the extended warranty recommended by the dealer. More
by terry_mo
Employees Worked With
July 23, 2025
Keith was excellent and highly communicative! !! he was able to resolve my problem in a very timely manner !! he was able to resolve my problem in a very timely manner More
by Goldngia
July 23, 2025
Vincent is knowledgeable, honest, friendly & professional. When I missed the texts & emails, he thankfully called me for my sign off on the work needed. I felt confident working w him. professional. When I missed the texts & emails, he thankfully called me for my sign off on the work needed. I felt confident working w him. More
by carrierubinstein
July 22, 2025
I want to give a big THANK YOU to Ray Haynes at BMW of Darien for helping me with the purchase of my new car. From the moment I walked in, he was friendly, transparent, and genuinely interested in helping Darien for helping me with the purchase of my new car. From the moment I walked in, he was friendly, transparent, and genuinely interested in helping me find the right fit—not just trying to make a sale. He walked me through every step, explained all my options clearly, and never made me feel pressured. He also shared in my excitement and made our time together so fun! It was one of the best car-buying experiences I’ve had. I’d definitely recommend Ray to anyone looking for a great vehicle and excellent customer service. More
by Jessica C
Employees Worked With
