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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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December 25, 2021

Reesh was very helpful and went out of his way to make sure our experience was a good one. He listened to every request and exceeded expectations. More

by ayrescamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh
Report | Print
December 24, 2021

Great service. I totally recommend. Thank you for your professional work. Take care and Merry Christmas. More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
Report | Print
December 23, 2021

My salesman Frank along with Norma my service advisor were extremely professional and made all the difference in the world, greatly appreciate. More

by michaelrlippman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Aguilar, Frank Atcheson
Report | Print
December 22, 2021

Excellent service. Friendly, quick and thoughtful. Reesh in particular is an amazing service manager. He was very friendly and very efficient. More

by O. R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
Report | Print
December 22, 2021

My service advisor, Norma was knowledgeable, professional, helpful and handled everything flawlessly.I will continue to use BMW of Dallas for my vehicle service. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Aguilar
Report | Print
December 16, 2021

The dealership is excellent. I particularly like Vincent, service supervisor, and Chris Jurgins, sales manager. Both Vincent and Chris are priceless. More

by tazspeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jurgens
Report | Print
Dec 17, 2021 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Dec 17, 2021 -

tazspeer responded

My e-mail is tazspeer@att.net

December 16, 2021

My service advisor John Garza made my experience at this dealership A+. I was extremely happy to hear autonation offers military discount. John couldn’t find me a car loaner but found me Lyft rides to help More

by Tita2219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garza
Report | Print
Dec 17, 2021 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 14, 2021

Reesh was incredibly helpful, informative, efficient and clear in his communication. Couldn’t have asked for a more seamless experience. More

by Zacharypaul_82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
Report | Print
Dec 15, 2021 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 13, 2021

The rep didn’t really went over all the repairs, I had to ask questions More

by marvgom06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garza
Report | Print
Dec 14, 2021 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 13, 2021

Video of checkup should be more specific to the issue relative to service rendered to car. More

by Lj3844_jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bennett
Report | Print
Dec 14, 2021 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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