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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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January 06, 2022

BMW of Dallas is always an easy and efficient errand! Victor goes the extra mile to keep our cars in great shape and always brings a smile! Thank you! More

by bscheek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
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Jan 18, 2022 -

BMW of Dallas responded

Hello, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

January 03, 2022

Reesh and Michael Fik are two great reasons to go to BMW of Dallas for the care and service of your vehicle. While other dealerships demonstrate short-comings and lack of attention to detail, BMW of Dalla More

by mattcz214
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Fik
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Jan 17, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 01, 2022

Reesh was my service advisor for my recent visit and he went above and beyond to make sure my auto needs were met. Thanks for the seamless process Reesh- you rock! More

by M. Shaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh
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Jan 17, 2022 -

BMW of Dallas responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 29, 2021

Pressured to buy extended warranty. Car is at their service shop for more than a week and have been calling to get updates and no call back. More

by Mabaraw
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service team
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December 28, 2021

Great service and always at or below estimates! Car Great service and always at or below estimates! Car returned in great shape Thank you Reesh! More

by dbarsalou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh
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December 28, 2021

Great service No complaints fast also offered Lyft services to go to mall instead of having to wait at location More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garza
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December 28, 2021

I’ve been working with Reesh Ismail at BMW of Dallas as my primary service advisor since 2018. He’s always very thorough, professional and I trust him completely with any recommendations he has. The mechan More

by toddpyoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
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December 26, 2021

Service rep extremely helpful. Price of oil change ridiculously overpriced. Online service scheduling SW messed up and automatically cancelled my order 2 days before my appt. Service rep was able to More

by chrisebeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Mukupe
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December 26, 2021

Appointment time honored and service performed timely. Waiting area clean and comfortable. Service writer respectful. I complaints. More

by delay.taker_0f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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December 26, 2021

Service dept left my spouse sitting for hours. He had to track down help after he noticed our vehicle had been sitting finished for 40 minutes. More

by utahnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Garza
Report | Print
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