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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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February 18, 2022

Great service and awesome personal service from Darick! He took great car of me and even was able to put me into a loaner. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
darick
Feb 22, 2022 -

BMW of Dallas responded

Hi Richard, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

February 17, 2022

My experience at this dealership was great. This was my first time at this location. I did have an appointment but I still ended up having to wait 10-15 minutes to see the advisor. My advisor T More

by Claire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bennett
Feb 20, 2022 -

BMW of Dallas responded

Hello Claire, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 11, 2022

Superb customer service and attention to detail. Fast and reliable. I contacted the service department and they schedule my appointment right away. My car was ready the same day. More

by LArzate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Jaime
Feb 14, 2022 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 10, 2022

Bmw of Dallas never lets me down , Victor J. And the manager Vincent H. Always make sure that I am satisfied . Bmw of Dallas will always be my choice in the metroplex . More

by Speedybondauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jurgens, Ali Kohla, Frank Atcheson, Tim Gresham, Joe Eaves, Gary Aggas, Rick Bennett, David Boice, Ez Elredy, Laurie Hunchar
Feb 13, 2022 -

BMW of Dallas responded

Hi, thank you so much for your positive comments about BMW of Dallas! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

Awesome Team and Manager in the service department! Smiling faces and a pleasant atmosphere were noticed from the outside of the building to the inside. It was my first visit but it will not be my last More

by deodeides5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 13, 2022 -

BMW of Dallas responded

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 10, 2022

Great service and even better service representative, Reesh! He took great car of me and even delivered the car to me when my service was complete. More

by MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
Feb 13, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 08, 2022

Very nice and clean dealership. Service advisor was very nice. Everyone is very nice in the dealership. More

by harold007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heimez
Feb 11, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 08, 2022

$300 charge for removing a wheel lock. A 5 minutes labor. Not happy with them taking advantage of the situation More

by shervin.rzm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damon brown
Feb 11, 2022 -

BMW of Dallas responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help.

Feb 11, 2022 -

shervin.rzm responded

I was taken advantage of. A $300 charge to remove a wheel lock is outrageous, unacceptable, and immoral. The labor time involved in that would not be more than 5 minutes to any logical mind.

February 04, 2022

Went for service. It was fast enough and technicians were very skilled. Friendly people there. More

by Esl170130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe ? I cannot remember..
Feb 08, 2022 -

BMW of Dallas responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2022

They with what with what my car needed and didn't need. I appreciate very much! More

by JillElliotthomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burke
Feb 04, 2022 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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