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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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March 01, 2022

Joe was great when my car needed a repair. It was a recall repair, though I didn’t know that until they called to tell me what was wrong with my car. No charge this time. More

by slsommers40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 05, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 27, 2022

Reesh is a great service manager . He is timely and knowledgeable with communication and provided wonderful customer service. Thanks for getting me back on the road! More

by ashonaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
Mar 02, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2022

The service director Vincent Hudson is just awesome. Takes really good care of his customers goes the extra mile and really cares that your happy and everything is right. Andrew the service advisor is r More

by lmehmertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
Mar 02, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2022

Great Customer Service Definitely coming back to this location Victor service adviser was very helpful More

by Khouloud Maanni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor service
Mar 01, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 25, 2022

Reesh iMail is a great service advisor. Made sure I had a loaner car and the car and service was as needed. The guys when I dropped off the car are always friendly and always recognize m More

by suzannealtobello
Recommend Dealer
Yes
Employees Worked With
Frank Atcheson
Mar 01, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 24, 2022

The staff is very helpful in getting you taken care of, your needs. Also, the wait time is very good, hardly any wait at all. BMW Dallas has one of the best dealership service response times I've ever exp More

by shelala570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Brown, Gary Aggas
Feb 26, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 22, 2022

Friendly, helpful, courteous, offers options and recommendations. Will let you make final decisions, not pushy. More

by Scbmwx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma in Service
Feb 25, 2022 -

BMW of Dallas responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2022

Very clean place, service is all ways good. As well as prompt service. Friendly staff!! More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darick,& Andrew
Feb 24, 2022 -

BMW of Dallas responded

Hi Will, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 19, 2022

Etexcellent customer service. Good timing and fast service in both handling the loaner-vehicle's processing and my vehicle's diagnostics and fixing. Very friendly faces were pre More

by Oshman325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kohla
Feb 22, 2022 -

BMW of Dallas responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 18, 2022

Best part of service department is my adviser Victor! He is so good. Love love. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Have not used sales
Feb 21, 2022 -

BMW of Dallas responded

Hi Kim, thank you so much for your positive comments about BMW of Dallas! Please let us know if there is anything else we can do for you; we are more than happy to help!

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