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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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April 25, 2022

They were fast, precessional and communicative! I will most definitely be coming back for sash my service needs. More

by ToINFINITIandBeyond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
https://www.dealerrater.com/consumer/writereviews/26389?source=drp&optwar=27959-v1#
Apr 28, 2022 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 25, 2022

I’ve owned four BMWs and I believe BMW Dallas has had a hand in servicing my vehicles. Recent service on my 2018 530i was 4/21-4/22/22. During the absence of my service advisor I worked with Reesh Ismail w More

by PamelaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
Apr 28, 2022 -

BMW of Dallas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Dallas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 21, 2022

Great service. Andrew was very helpful and thoroughly explained everything. I really liked the video of the car service that was sent to me. More

by jpeoples16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 24, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2022

Francisco is very knowledgeable and attentive. I've taken several cars to get serviced and all have ready at the time it was promised. excellent service More

by Jackieori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Torres
Apr 23, 2022 -

BMW of Dallas responded

Hi Jackieori, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2022

Very helpful and positive. Everyone seems to be willing to assist in getting you taken care of. More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Aggas
Apr 18, 2022 -

BMW of Dallas responded

Hi Joseph, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2022

Went in for a scheduled battery replacement. Surprise, they didn’t have in stock and didn’t notify me beforehand so now I need to go back and miss a little more work. Frustrating. More

by Amclstewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in Service
Apr 17, 2022 -

BMW of Dallas responded

Hi, we are deeply disappointed by your experience at BMW of Dallas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help.

April 11, 2022

The customer service is exceptional. All of the staff personnel are very professional and courteous. More

by kathyhermsen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin, Tim Bennett
Apr 14, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 10, 2022

Excellent service. I highly recommend this dealership for their professionalism, courtesy, efficiency, and customer service.. More

by KTP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Apr 13, 2022 -

BMW of Dallas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

Dameon is The absolute best, he always goes above and beyond for me. Responds quickly and I always have a great experience More

by krhamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isn’t listed
Apr 12, 2022 -

BMW of Dallas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

Clean, and the advisors are courteous! I really like the accommodation of coffee and pastries too! I was in and out and was really important for me. More

by Miss Kerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi - advisor
Apr 09, 2022 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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