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BMW of Dallas - Service Center

Dallas, TX

4.8
975 Reviews

975 Reviews of BMW of Dallas - Service Center

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July 26, 2024

Follow up and explanation was great! Return of my car was timely along with setting up loaner car More

by regeniastewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jul 26, 2024 -

BMW of Dallas responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2024

Brandi was great as always, great service, very happy with her, will strongly recommend Ben of Dallas More

by jmrosas1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Jul 25, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 24, 2024

Andrew and Vince are the best. Took care of my recall and service at the same time. More

by AndrewOlowu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew & Vince
Jul 24, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 23, 2024

Victor and the staff took very great care to get my service needs satisfied. I appreciate their time and help. More

by Kayfleming9200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jul 26, 2024 -

BMW of Dallas responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2024

I recently had my Mini Cooper serviced at the Mini of Dallas dealership, and I couldn't be happier with the experience. Our service advisor, Mikola, was incredibly helpful and responsive throughout the e More

by mism11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikola Dearman
Jul 26, 2024 -

BMW of Dallas responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 20, 2024

I received outstanding service as always. This is by far far the best service I've ve received in a while. I Highly recommend BMW of Dallas to all BMW owners. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Severe, Lopez
Jul 23, 2024 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 20, 2024

Great service department, friendly staff. Colin my service advisor is always very helpful and thorough. More

by lindamswartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Roof
Jul 23, 2024 -

BMW of Dallas responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 20, 2024

Followed thru on what they said they would do … appreciate that, that means a lot today. More

by cynjohnwoodside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 20, 2024 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

July 19, 2024

We were offered a lift. The ride took more than 30 min. Not until I went to look for Nikki she re-reschedule the lift. Also I told her from the start the I had a message on More

by maitebentinck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikki
Jul 20, 2024 -

BMW of Dallas responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Dallas take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5528 to discuss what we can do to help.

July 18, 2024

The service was great! The wait time was around 45 min. My advisor was super curious and most of all, kept me informed throughout the entire process. 10 out of 10 for me 👍 More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
Jul 19, 2024 -

BMW of Dallas responded

Hi Ray, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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