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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

Sort by
September 03, 2022

Great service. Smart service communications. No pressure or hassle of purchasing items that were unnecessary. More

by luciargm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Aguilar
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Sep 07, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 01, 2022

Andrew was very helpful with the car service. Positive visit. Will be back soon for next service. More

by Lefthandpass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 07, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2022

Great service, kind people and short wait time! Facility is state of the art and we will be back! More

by EmilyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
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Sep 05, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 31, 2022

My service advisor Andrew went above and beyond to make sure I was taken care of! I will definitely be back again for all my service needs and be sure to ask for him every time. More

by SRIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
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Sep 04, 2022 -

BMW of Dallas responded

Hi Srivera, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2022

Very good service and professional employees. Will continue to bring my car to this dealership for regular service visits. More

by BMW2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
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Sep 03, 2022 -

BMW of Dallas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

August 27, 2022

Always a great, straightforward experience here. Andrew is one of the best service advisors I have ever dealt with. More

by benjaytaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 01, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 26, 2022

Very courteous and respectful ,took time to listen to my issues and was assured it would be resolved More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, service
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Aug 30, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

Had an issue that required immediate service and I was able to safely bring the car into the shop for service. Victor my representative handled the repair flawlessly More

by Greggdanon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Aug 30, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

Very friendly and helpful team at this location. Colin is great with communicating process and follow up. More

by Quinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin
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Aug 30, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 26, 2022

Prompt same day service, had a great advisor walk me through what to expect with services needed at specific mileage. Also provided video footage of the inspection of my vehicle. More

by jnew08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Aug 30, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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