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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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September 14, 2022

Service Advisor Joe Burk was great. Service completed and I was back on the road the same day. Thanks. More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe burki
Sep 18, 2022 -

BMW of Dallas responded

Hi Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 13, 2022

Too long of a wait for just an oil change no loaner car available would not recommend the service department at this dealership More

by Reyna_crd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Sep 17, 2022 -

BMW of Dallas responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help.

September 11, 2022

Exceptional customer service! I really appreciate Brian and Vincent help! With the delay on tires, they went above and beyond to ensure I had transportation. More

by Destinykeaira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian , Vincent
Sep 14, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2022

Very clean and organized. Friendly knowledgeable staff. Easy access to appointments. Clean car when return. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 13, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2022

BMW of Dallas has a very good and professional service team. They are helpful to the customers More

by mcqueen933@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Anderson
Sep 12, 2022 -

BMW of Dallas responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2022

The required service plus additional items were well explained and the vehicle was ready on time. More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dameon
Sep 12, 2022 -

BMW of Dallas responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2022

I am very pleased with my experience at BMW. We recently moved to Dallas and this was my first visit to the dealership. My service advisor Joe Burk was extremely courteous and professional. He k More

by rdasilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burk
Sep 12, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 07, 2022

I had a great experience at BMW of Dallas on Lemmon Avenue and customer service was great! I have visited other dealerships in the area and BMW of Dallas treated me like royalty. Thank you service! More

by blcunningham77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vick and Tyler
Sep 12, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 05, 2022

Love this dealership always clean environment, friendly staff and timely service. Love Francisco always helpful and professional! More

by Kelly Key
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Sep 12, 2022 -

BMW of Dallas responded

Hi Kelly, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 04, 2022

for sure the only place that will take care of my old BMW (2009) even it being 13 years old its as smooth as when it was new! Thanks to my service advisor (Norma) and the team at BMW of Dallas! More

by ricksta214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Aguilar
Sep 09, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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