BMW of Dallas - Service Center

As always, great service and attention to detail. Even on a blustery winter day, the team came through. Keep improving based on constructive feedback. Customer feedback is important! The W Even on a blustery winter day, the team came through. Keep improving based on constructive feedback. Customer feedback is important! The W More

I got a new advisor during this visit. Andrew, has been great to work with. Andrew, has been great to work with. More

Brian was a kind and easy going person that helped me with my car and I just have to tell him thank you so much. with my car and I just have to tell him thank you so much. More

I got a new advisor this visit and Collin was helpful and did a good getting my car serviced did a good getting my car serviced More

Very attentive service advisors and knowledgeable! Reasonable turn around time and comfortable waiting area with refreshments! Reasonable turn around time and comfortable waiting area with refreshments! More

Detail diagnostic and fast friendly service. Excellent customer service and very very professional and informative. Excellent customer service and very very professional and informative. More

I continue to have a great experience at BMW Of Dallas, my advisor Brian Locke was good and Mr. Vincent the supervisor is always great. Thanks, BMW, for in and out service with a friendly smile and welcom my advisor Brian Locke was good and Mr. Vincent the supervisor is always great. Thanks, BMW, for in and out service with a friendly smile and welcome More

Tyler was very professional and helpful on my last visit. I unfortunately needed to have a tire replaced and the service was completed on time. He also offered to assist with scheduling an unrelated warranty I unfortunately needed to have a tire replaced and the service was completed on time. He also offered to assist with scheduling an unrelated warranty service request for an sos light in the new year. Very satisfied customer here. More

Clean and nice location. Staff very friendly, Andre Perez and William offered great service service. Staff very friendly, Andre Perez and William offered great service service. More

First, I’m a big fan of the dealership and my sales experiences have always been above normal. My recent maintenance visit was pleasant and helpful, however, when leaving the facility I noticed my tir experiences have always been above normal. My recent maintenance visit was pleasant and helpful, however, when leaving the facility I noticed my tire pressure was not adjusted. With a multi-point assessment, tire balance, rotation, and alignment, I expected my tires to be aired to recommended tire pressure settings and they were not. They were the same pressure before I arrived. So now I question if the other work was actually completed. Since most of the work was labor cost, $400+, was I simply charged for being there for 4 hours. More