BMW of Dallas - Service Center

The service advisor was GREAT! !! He answered all my questions that I had. I will be returning. !! He answered all my questions that I had. I will be returning. More

BMW included maintenance is basically a trick to get you in the dealership and try to sell you a bunch of crap you don't need. My initial quote for 1yr/10k mile service was almost $600. So much for include in the dealership and try to sell you a bunch of crap you don't need. My initial quote for 1yr/10k mile service was almost $600. So much for included maintenance. My service advisor was a nice guy but I'll be doing my own oil changes or taking the car to an independent from now on. This dealership also didn't offer a loaner so there's no added convenience of using them for service. More

Courteous and timely response. Perfect in explaining any issues and solutions. A pleasure to work with the service team. Perfect in explaining any issues and solutions. A pleasure to work with the service team. More

My service advisor Tyler was excellent. Got me in and out same day and a Lyft car to/from my office. Got me in and out same day and a Lyft car to/from my office. More

Good service. Easy process to check in and pick up your car. Service was completed as needed. Car returned clean. Easy process to check in and pick up your car. Service was completed as needed. Car returned clean. More

Great service as always even when unplanned and unexpected issues pop up! Appreciate everyone there. unexpected issues pop up! Appreciate everyone there. More

My experience with the service department was great as always. My BMW is 7 years old but in great shape and my service advisor was very helpful in determining what services my car actually needed and did always. My BMW is 7 years old but in great shape and my service advisor was very helpful in determining what services my car actually needed and did not try to sell me on a bunch of additional services. He was extremely polite and friendly. More

I am lways greeted warmly and sincerely, and by the looks of others in for service, everyone is treated that way. of others in for service, everyone is treated that way. More

After the failure of the BMW roadside service on my trip to Dallas from Baton Rouge, BMW of Dallas was a welcome relief. They showed up at my hotel, changed my tire, and after I drove to the dealership, pr to Dallas from Baton Rouge, BMW of Dallas was a welcome relief. They showed up at my hotel, changed my tire, and after I drove to the dealership, promptly replaced the original tire so I could get back on the road back to Baton Rouge. Everyone was courteous and attentive and in stark contrast to the BMW roadside service I received the night before. I was on the phone a total of 5 hours with roadside service - mostly on hold over the 2 days. More

Tyler went way and above to ensure I had an excellent service experience. All my mechanical problems were taken care of. I appreciated how close Tyler kept me engaged and communicated where my car was in service experience. All my mechanical problems were taken care of. I appreciated how close Tyler kept me engaged and communicated where my car was in the process. This guy deserves a raise or at least a paid day off for his superb service. More