BMW of Dallas - Service Center
Dallas, TX
993 Reviews of BMW of Dallas - Service Center
My experience with the service department was great as always. My BMW is 7 years old but in great shape and my service advisor was very helpful in determining what services my car actually needed and did always. My BMW is 7 years old but in great shape and my service advisor was very helpful in determining what services my car actually needed and did not try to sell me on a bunch of additional services. He was extremely polite and friendly. More
After the failure of the BMW roadside service on my trip to Dallas from Baton Rouge, BMW of Dallas was a welcome relief. They showed up at my hotel, changed my tire, and after I drove to the dealership, pr to Dallas from Baton Rouge, BMW of Dallas was a welcome relief. They showed up at my hotel, changed my tire, and after I drove to the dealership, promptly replaced the original tire so I could get back on the road back to Baton Rouge. Everyone was courteous and attentive and in stark contrast to the BMW roadside service I received the night before. I was on the phone a total of 5 hours with roadside service - mostly on hold over the 2 days. More
Tyler went way and above to ensure I had an excellent service experience. All my mechanical problems were taken care of. I appreciated how close Tyler kept me engaged and communicated where my car was in service experience. All my mechanical problems were taken care of. I appreciated how close Tyler kept me engaged and communicated where my car was in the process. This guy deserves a raise or at least a paid day off for his superb service. More