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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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January 17, 2023

I'm thankful I found BMW of Dallas. It was definitely a five-star experience! More

by Mack
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 21, 2023 -

BMW of Dallas responded

Hi Mack, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 17, 2023

Dealership was overall a good experience. Although initially after handing your keys over you’re kind of lost because no one actually is taking care of you. Wait in lobby? If it’s a pretty ma More

by rmoulder20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 21, 2023 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

January 16, 2023

I love how they take pictures around my vehicle before service. It shows the level of care and detail they put into every car. More

by Brian_susa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney, Norma and Connor
Jan 21, 2023 -

BMW of Dallas responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 15, 2023

I have enjoyed going to BMW Of Dallas. The environment from the time that I drive to the time that I leave is one that says I am appreciated as a BMW owner. The welcome crew, my service ad More

by Shemunyoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameon Brown, JT (the latest mechanic)
Jan 21, 2023 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 13, 2023

Excellent customer service representatives in the service department at Dallas BMW on Lemmon Avenue Very clean service department More

by gsyoung217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McGrath
Jan 21, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Dallas and we hope to be of service again in the future.

January 13, 2023

Dameon is my service advisor and is courteous knowledgeable and professional . The facility is clean and hospitable More

by brenda-barr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameon
Jan 21, 2023 -

BMW of Dallas responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 12, 2023

Very prompt and personal attention for service. Service was completed in short time frame with complementary checks on tires and wipers, and car was cleaned inside and out More

by dc@cadwallader.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaime
Jan 18, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 11, 2023

Good service at BMW of Dallas, I had tires replaced and suspension repairs completed. They worked with my warranty to get the repairs done and offered a fair price for the tires. More

by Kensmith24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaime
Jan 17, 2023 -

BMW of Dallas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2023

The service advisor was GREAT! !! He answered all my questions that I had. I will be returning. More

by Nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Jan 17, 2023 -

BMW of Dallas responded

Hello Nora, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2023

BMW included maintenance is basically a trick to get you in the dealership and try to sell you a bunch of crap you don't need. My initial quote for 1yr/10k mile service was almost $600. So much for include More

by kumizi82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Anderson
Jan 13, 2023 -

BMW of Dallas responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (972) 763-5528 to speak to our manager directly.

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