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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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February 24, 2023

Great service from Brian. .he was quick, to the point, estimated time, delivered on his promise... More

by jimbethmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 28, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 19, 2023

Very happy with service I got from the BMW dealership great people they explain everything and send you a video of what needs to be done. Definitely recommend it. More

by hossk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
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Feb 23, 2023 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of Dallas and we hope to be of service again in the future.

February 16, 2023

Brandi is great to work with! She makes service appointments easy and efficient and I'm grateful! More

by christytayloraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Report | Print
Feb 20, 2023 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 13, 2023

Team members always professional, courteous and knowledgeable. Efforts to accommodate needs is always appreciated. Update communication is always timely. More

by Cowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Anderson
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Feb 16, 2023 -

BMW of Dallas responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Dallas. If you need more help, our team is available to talk -- safe travels!

February 10, 2023

Dameon is very good at taking care of me and my car. He explains the work well, gives me options, and then executes quickly (something I appreciate.) The dealership always takes good care of the car. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brown, Dameon
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Feb 13, 2023 -

BMW of Dallas responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Dallas! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2023

Really appreciate the solid communication throughout the repair process. Nice job having the car ready when promised. I'm also grateful for the speed of the bill payment and pick-up process. More

by SparkyGray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Locke
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Feb 12, 2023 -

BMW of Dallas responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 04, 2023

Tyler from BMW Service went out of his way to provide excellent care and assistance when replacing my blown tire More

by shayom.ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Feb 08, 2023 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2023

The dealership was courteous and knowledgeable about the situation. All updates were made without any hesitation. More

by russellforward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darick
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Feb 05, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Computer systems were down for 2 days making my experience difficult. It was extremely hard to get in contact with my advisor to check the status of my vehicle More

by J craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Feb 05, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2023

Tyler did an excellent job despite some phone and computer issues on this day. Thanks! More

by msegedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Feb 05, 2023 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

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