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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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April 29, 2023

Very professional, their customer service is unparalleled I would highly recommend this dealership to family and friends. More

by Guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
May 03, 2023 -

BMW of Dallas responded

Hi Guzman, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 27, 2023

Good service - annoying that I had to get my own ride back to the dealership. Even though they provide complimentary ride shares. More

by Mas7erP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Severo
May 02, 2023 -

BMW of Dallas responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Dallas take our reviews very seriously. Feel free to stop by if you ever need any more help.

April 27, 2023

Tyler has been such a great help. He assisted me promptly and kept me up to date on my services. I was very pleased. Just so happened to have an emergency the next day and had to come More

by Ceceetx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler anderson
May 01, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

The dealership has amazing customer service. If you get Parker as your representative, well lucky you. More

by Bethvercillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker
Apr 25, 2023 -

Bethvercillo responded

Thank you for the great customer service. Parker is a gym. Hold onto that one.

Apr 28, 2023 -

BMW of Dallas responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2023

After having such a TERRIBLE time with sewell bmw I came to bmw of dallas and I’m sooo glad everyone was friendly helpful and most of all Francisco Torres truly took care of me from start to finish I highly More

by Lizbethmae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Torres
Apr 27, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2023

Great service, always recommend! Very smooth and easy to wait or get a ride to return later. They have a lot of options. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Apr 27, 2023 -

BMW of Dallas responded

Hi Ana, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2023

Every experience have been over the top. My advisor and the service manager Vincent make sure I’m taken care of. More

by Shirrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew advisor
Apr 27, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

Andrew Holguin was fantastic. White glove treatment from start to finish. He’s my go-to guy from here on. More

by ATX2DFW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
Apr 27, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 20, 2023

Tyler at bmw Dallas made my experience fast & Seamless. . they got me in and out when I came in to service my vehicle More

by Tyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 28, 2023 -

BMW of Dallas responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. If you ever need help, just give us a call. Happy motoring!

April 20, 2023

The dealership personnel is always so very courteous! Thank you for the Great Customer Setvice. More

by Ms. Teen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Apr 28, 2023 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 28, 2023 -

Ms. Teen responded

Thank you for responding to my response

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