BMW of Dallas - Service Center

Service dept did a timely and necessary software upgrade after issues with connectivity could not be resolved at home. after issues with connectivity could not be resolved at home. More

Carlos was my service advisor and was excellent! He made sure my wait time was minimal. He made sure my wait time was minimal. More

BMW of Dallas provided great service, had treats in the waiting area, and also sent videos and pictures of service done on my car. waiting area, and also sent videos and pictures of service done on my car. More

My service manager, Brandi, was great at communicating updates and options on my car. Check in/out was very quick and pleasant. updates and options on my car. Check in/out was very quick and pleasant. More

Check in quickly. Really liked my new service rep, Brandi. Good updates and communications. Appreciate the loaner car and / or lift rides from dealership. It is wh Really liked my new service rep, Brandi. Good updates and communications. Appreciate the loaner car and / or lift rides from dealership. It is why I keep coming back. More

The service team was in constant communication with me regarding my concerns as well as additional items I need to be aware of. I never felt as if I was being “upsold” for additional services. It’s a reli regarding my concerns as well as additional items I need to be aware of. I never felt as if I was being “upsold” for additional services. It’s a relief to have a service team not only repair the issues but also identify additional items. More

Helpful customer service when making an appointment. Good communication with reminders and during service appointment. I like receiving the video walk through of my car. Good communication with reminders and during service appointment. I like receiving the video walk through of my car. More

Francisco did an excellent job taking good care of my vehicle - and me! - when the battery died. vehicle - and me! - when the battery died. More

From roadside Davian, to Carlos service advisor, to Carlos Fonseca and Vincent the service managers, we thank you for helping us out today for our Mini’s service. Ben the Mini Tech was also quick and e Carlos Fonseca and Vincent the service managers, we thank you for helping us out today for our Mini’s service. Ben the Mini Tech was also quick and efficient in getting our car back up and running! The service at BMW/Mini of Dallas is uncomparable! Thanks again for taking care of us and being so attentive and treating us like family! More

I was treated with respect and professionalism that you would expect from a top notch bmw dealership would expect from a top notch bmw dealership More