BMW of Dallas - Service Center

Asked to check why the tire loosing pressure, didn’t get any report, just filled air. Two days later when I was on a trip, lost tire pressure and messed up my day waiting for getting it fixed. This could ha any report, just filled air. Two days later when I was on a trip, lost tire pressure and messed up my day waiting for getting it fixed. This could have been avoided if the dealership took care of the issue properly. More

Dean was more than helpful! Very attentive, great personality, and welcoming! He is a great example of customer service Very attentive, great personality, and welcoming! He is a great example of customer service More

My favorite BMW advisor Victor James always takes good care of us. We appreciate him. care of us. We appreciate him. More

Outstanding service from every department. Efficient process from start to finish and immediately waited on upon arrival. Loaner cars always available and those loaners are nicer than the ca Efficient process from start to finish and immediately waited on upon arrival. Loaner cars always available and those loaners are nicer than the car I drive! More

Everything went wonderful. Very easy scheduling on the website. Often available. Upon arriving at the dealership, I was well received. I did the alignment of the wheels of the Very easy scheduling on the website. Often available. Upon arriving at the dealership, I was well received. I did the alignment of the wheels of the car. My first BMW car, I never want to change them. More

The service representative was very helpful. He took time to explain everything and make it a good experience. He took time to explain everything and make it a good experience. More

Victor was awesome, helpful an kind, will definitely be back due to him as my advisor back due to him as my advisor More

working with bmw north dallas has so far proven to be a good experience thanks good experience thanks More

This dealership has an excellent, professional service team beginning with those that greet you when you pull into the service department to the mechanics. My service associate, Norma, is not only profess team beginning with those that greet you when you pull into the service department to the mechanics. My service associate, Norma, is not only professional but also knowledgeable and patient, ensuring I understand the situation and the solution. More

Love the use of technology by service showing a complete inspection with comments. The person directing cars does a wonderful job. inspection with comments. The person directing cars does a wonderful job. More