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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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July 27, 2023

I need an oil change on my 2017 X6. The staff at BMW Dallas was able to get me in right away. My car was ready before I knew it. Mr. Vincent Hudson always goes above and beyond for his More

by Nguyenkhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hudson
Jul 31, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 27, 2023

Provided good service in good faith. They they hard to make the process convenient with proper text updates on progress and free Lyft rides from there and back while your car is being wo More

by kilobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler(service rep), Foster Puerez
Aug 01, 2023 -

BMW of Dallas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

Good customer and friendly service! My advisor was very helpful and will be returning back. More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Anderson
Jul 27, 2023 -

BMW of Dallas responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2023

My most recent service experience was great. Andrew was incredibly efficient, kind, and helpful. I felt important and cared for even though I was just there for a tire change. Andrew worked with More

by lvosbein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 27, 2023 -

BMW of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Ryan was great. He was clear and gave me updated information the entire time. No surprises. More

by Jimbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 26, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 18, 2023

They handled my issue quickly and got me back on the road and working faster than I anticipated More

by olympicdiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lock, Andrew Barrett
Jul 26, 2023 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

July 18, 2023

Everyone was so helpful and kind. The Lyft service was easy and accessible. The ASM Dean Nassar was great. More

by maciemay1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar
Jul 21, 2023 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2023

Prompt professional courteous attentive service managers. Very good listeners. Good response and good follow up More

by jjjmanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 20, 2023 -

BMW of Dallas responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2023

Always a worry-free visit. I especially appreciate Victor Jaimes, my service advisor. He has a cool, patient, trusting demeanor about him. Always to good to see him, when neces More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Jul 20, 2023 -

BMW of Dallas responded

Hi Vince, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2023

Very great service, didn’t have to wait long. Was also offer a lift to take me to work with no cost to me. More

by Ghall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 21, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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