BMW of Dallas - Service Center

The experience was good, I took my car for an alignment and a state inspection. The advisor was very helpful. I was a bit disappointed that besides the alignment and state inspection charges there was a and a state inspection. The advisor was very helpful. I was a bit disappointed that besides the alignment and state inspection charges there was a Misc. Charges of $22.49 to the bill that doesn't really have an explanation. It was explained as shop supply charges but no detail. This has never happened to me with Sewel of Plano, where I typically take my car for servicing. I decided to take my car to BMW of Dallas because you had a special on the alignment but those business practices are not very encouraging for me to go back. More

Quick in and out with oil change. No pushy up selling. Overall good experience. Associate was very professional. No pushy up selling. Overall good experience. Associate was very professional. More

The service was great and my service representative Andrew Holguin was the best. Definitely I will recommend BMW to my friends and relatives. Andrew Holguin was the best. Definitely I will recommend BMW to my friends and relatives. More

Love how pleasant my experience every time I go to the dealership. My service advisor always goes the extra mile to take care of me! dealership. My service advisor always goes the extra mile to take care of me! More

My advisor and the services provided by the team go beyond expectations. These folks are professionals and make me grateful to have a BMW serviced by this crew. beyond expectations. These folks are professionals and make me grateful to have a BMW serviced by this crew. More

Francisco was great, he provided me with a loaner vehicle and always kept me up to date on my service repair. and always kept me up to date on my service repair. More

The service I receive at this dealership has always been great and consistent. People are friendly, knowledgeable, and transparent. great and consistent. People are friendly, knowledgeable, and transparent. More

Francisco was awesome. Navigated a fairly stingy warranty company and got my required repairs done. Loaner car was a huge convenience. If you go to BMW of Dallas, ask for Navigated a fairly stingy warranty company and got my required repairs done. Loaner car was a huge convenience. If you go to BMW of Dallas, ask for Francisco. More

The dealership is always nice and clean, and the people are always friendly. I love working with Victor Jaimes. are always friendly. I love working with Victor Jaimes. More

Dean took excellent care of my M3 that I brought in for service by making sure any and all issues that I had were addressed promptly and professionally I will be back service by making sure any and all issues that I had were addressed promptly and professionally I will be back More