BMW of Dallas - Service Center

Tyler was a great service rep. Got my car fixed in time and service was excellent. Got my car fixed in time and service was excellent. More

Courteous, excellent and timely service. Service advisor was very friendly and helpful. Very much appreciated the excellence of my service today.I'm Service advisor was very friendly and helpful. Very much appreciated the excellence of my service today.I'm More

Carlos was efficient. On my way from Houston to Hurst my tire on my mini copper had a blowout. AAA towed me to Mini of Dallas. Carlos got the special tire for the next day On my way from Houston to Hurst my tire on my mini copper had a blowout. AAA towed me to Mini of Dallas. Carlos got the special tire for the next day. I had an evening dr appointment and Carlos arranged a Lyft to my Dr. my dr gave me a ride to my hotel. Next day Carlos texted me with the details and the repairs completed and arranged for a Lyft to bring me to the dealership. I was able to leave on time to drive back to Houston. Great service from this dealership. More

Great experience! Love the communication as vehicle was being worked on. Will definitely be coming back. Love the communication as vehicle was being worked on. Will definitely be coming back. More

Took my 2024 BMW X3 in to get a new tire. While there, I had another issue needing to be addressed. A little “mansplaining” from the tech. I had an intermittent problem with the auto lock fea While there, I had another issue needing to be addressed. A little “mansplaining” from the tech. I had an intermittent problem with the auto lock feature on the car and the tech sent pictures of the screen showing my auto lock settings. Because the problem was not present during service, it went undiagnosed. Silverio my customer service rep, was very nice and helpful. Comfortable and clean waiting area. More

Great job by Brandi! Made it fast easy and fair. Will be back, largely due to Brandi Made it fast easy and fair. Will be back, largely due to Brandi More

Took our 2009 528i in for (PVC) recall, made an appt, in /out in about 2 hours, didn't try to say the car needed any additional repairs after their inspection. Pleasant experience? /out in about 2 hours, didn't try to say the car needed any additional repairs after their inspection. Pleasant experience? More

Brought my MINI in for service. Mikola took great care of me by keeping me updated on the progress and giving me an updated, out the door, cost on my repairs! Also was able to use S Mikola took great care of me by keeping me updated on the progress and giving me an updated, out the door, cost on my repairs! Also was able to use Sunbit so I can pay this out over time. The only area dealership that uses this!! Highly recommend you give them a try! More

Whenever my vehicle needs service, I can trust that my vehicle and self will be well taken care of by the staff at BMW Dallas vehicle and self will be well taken care of by the staff at BMW Dallas More

Treated well. Advisor was very polite and helpful. Repairs were completed in professional manor. Waiting lounge was very nice Advisor was very polite and helpful. Repairs were completed in professional manor. Waiting lounge was very nice More