BMW of Dallas - Service Center

I got my vehicle serviced at BMW Dallas. Everyone was so kind and helpful. If you can request a service advisor I would highly recommend Darick! Darick was understanding through the whole pr Everyone was so kind and helpful. If you can request a service advisor I would highly recommend Darick! Darick was understanding through the whole process and really explained everything they were going to do. In this economy who isn’t stressed to find out they need vehicle repairs? I feel like we built a good rapport. It’s not common to find such nice people in the maintenance department! 100% would recommend this dealership. Thank you very much to BMW of Dallas ⭐️⭐️⭐️⭐️⭐️ More

Tyler was very helpful and made the process very easy. The would recommend BMW of Dallas to anyone. The would recommend BMW of Dallas to anyone. More

Victor is the go to person. He helped us with the service after waiting for an hour without anybody helped us fill out the forms. Give 5 stars only because of him. He helped us with the service after waiting for an hour without anybody helped us fill out the forms. Give 5 stars only because of him. More

Tyler was a great service rep. Got my car fixed in time and service was excellent. Got my car fixed in time and service was excellent. More

Courteous, excellent and timely service. Service advisor was very friendly and helpful. Very much appreciated the excellence of my service today.I'm Service advisor was very friendly and helpful. Very much appreciated the excellence of my service today.I'm More

Carlos was efficient. On my way from Houston to Hurst my tire on my mini copper had a blowout. AAA towed me to Mini of Dallas. Carlos got the special tire for the next day On my way from Houston to Hurst my tire on my mini copper had a blowout. AAA towed me to Mini of Dallas. Carlos got the special tire for the next day. I had an evening dr appointment and Carlos arranged a Lyft to my Dr. my dr gave me a ride to my hotel. Next day Carlos texted me with the details and the repairs completed and arranged for a Lyft to bring me to the dealership. I was able to leave on time to drive back to Houston. Great service from this dealership. More

Great experience! Love the communication as vehicle was being worked on. Will definitely be coming back. Love the communication as vehicle was being worked on. Will definitely be coming back. More

Took my 2024 BMW X3 in to get a new tire. While there, I had another issue needing to be addressed. A little “mansplaining” from the tech. I had an intermittent problem with the auto lock fea While there, I had another issue needing to be addressed. A little “mansplaining” from the tech. I had an intermittent problem with the auto lock feature on the car and the tech sent pictures of the screen showing my auto lock settings. Because the problem was not present during service, it went undiagnosed. Silverio my customer service rep, was very nice and helpful. Comfortable and clean waiting area. More

Great job by Brandi! Made it fast easy and fair. Will be back, largely due to Brandi Made it fast easy and fair. Will be back, largely due to Brandi More

Took our 2009 528i in for (PVC) recall, made an appt, in /out in about 2 hours, didn't try to say the car needed any additional repairs after their inspection. Pleasant experience? /out in about 2 hours, didn't try to say the car needed any additional repairs after their inspection. Pleasant experience? More